Moss | Spend smarter
Moss | Spend smarter
Moss provides technology-enabled expense and financial management tools for modern businesses. Its platform combines corporate credit cards, digital invoice management, automated accounting, and spending controls in one system, helping finance, HR, and operations teams oversee company expenditure with greater transparency and less manual work. Moss also connects spending data with business processes through integrations and supports broader oversight of payments and cash flow. Its work spans financial technology alongside use cases in consulting, logistics, and marketing.

Senior Account Manager at Moss - Amsterdam Hybrid

Senior Account Manager supporting Dutch-market customers in adopting Moss’s finance automation platform. Own engagement, renewals, retention, and expansion opportunities.

Description

  • Develop scalable customer relationships that deliver measurable value
  • Understand customers’ finance objectives and guide them in applying Moss effectively
  • Increase adoption and engagement with spend management features
  • Find opportunities to expand accounts and improve product or feature usage
  • Track revenue performance through spend engagement, SaaS growth, and renewal KPIs
  • Gather customer feedback and share it with relevant internal teams
  • Provide customer guidance on existing and upcoming product capabilities
  • Enhance customer journey interactions, satisfaction, and long-term retention
  • Take ownership of responsibilities while developing toward a lead role

Requirements

  • At least four years of experience in a proactive, commercial, customer-focused role, preferably within B2B or SaaS
  • Experience expanding existing customer accounts through product and feature upselling
  • Professional fluency in Dutch and English
  • Capability to negotiate pricing, contracts, and add-on offerings
  • Strong ability to explain complex subjects clearly and concisely
  • Ability to use data to prioritize accounts, resolve issues, uncover expansion opportunities, and protect customer satisfaction
  • Ability to coordinate and prioritize multiple customer requests
  • Organized, structured, and efficient approach to work

Benefits

  • Participation in a company stock option or equity plan
  • Annual budget for professional learning
  • Financial contribution toward public transportation
  • Generous pension arrangement
  • Option to work abroad for one month or 20 working days
  • Competitive top-of-market compensation package
  • EUR 600 or GBP 600 learning and development budget
  • Weekly breakfasts and Friday product demos
  • Additional locally provided benefits

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