Moss | Spend smarter
Moss | Spend smarter
Moss oferă instrumente de gestionare a cheltuielilor și a finanțelor, bazate pe tehnologie, pentru companiile moderne. Platforma sa combină carduri de credit pentru companii, gestionarea digitală a facturilor, contabilitate automatizată și controale ale cheltuielilor într-un singur sistem, ajutând echipele de finanțe, resurse umane și operațiuni să supravegheze cheltuielile companiei cu mai multă transparență și mai puțină muncă manuală. Moss conectează, de asemenea, datele privind cheltuielile cu procesele de afaceri prin integrări și sprijină o supraveghere mai amplă a plăților și a fluxului de numerar. Activitatea sa acoperă tehnologia financiară, precum și cazuri de utilizare în consultanță, logistică și marketing.

Senior Account Manager at Moss - Amsterdam Hybrid

Senior Account Manager supporting Dutch-market customers in adopting Moss’s finance automation platform. Own engagement, renewals, retention, and expansion opportunities.

Descriere

  • Develop scalable customer relationships that deliver measurable value
  • Understand customers’ finance objectives and guide them in applying Moss effectively
  • Increase adoption and engagement with spend management features
  • Find opportunities to expand accounts and improve product or feature usage
  • Track revenue performance through spend engagement, SaaS growth, and renewal KPIs
  • Gather customer feedback and share it with relevant internal teams
  • Provide customer guidance on existing and upcoming product capabilities
  • Enhance customer journey interactions, satisfaction, and long-term retention
  • Take ownership of responsibilities while developing toward a lead role

Cerințe

  • At least four years of experience in a proactive, commercial, customer-focused role, preferably within B2B or SaaS
  • Experience expanding existing customer accounts through product and feature upselling
  • Professional fluency in Dutch and English
  • Capability to negotiate pricing, contracts, and add-on offerings
  • Strong ability to explain complex subjects clearly and concisely
  • Ability to use data to prioritize accounts, resolve issues, uncover expansion opportunities, and protect customer satisfaction
  • Ability to coordinate and prioritize multiple customer requests
  • Organized, structured, and efficient approach to work

Beneficii

  • Participation in a company stock option or equity plan
  • Annual budget for professional learning
  • Financial contribution toward public transportation
  • Generous pension arrangement
  • Option to work abroad for one month or 20 working days
  • Competitive top-of-market compensation package
  • EUR 600 or GBP 600 learning and development budget
  • Weekly breakfasts and Friday product demos
  • Additional locally provided benefits

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