Senior Collections Associate
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Avantor is a global life science tools and services company supporting research, development, and production across the life sciences and advanced technology sectors. Its offering spans laboratory consumables, chemicals, equipment, distribution, and laboratory services, helping scientists and organizations move from discovery to delivery in medicine, healthcare, and technology. Avantor serves customers at more than 300,000 locations across 180 countries and operates through more than 200 locations with over 13,500 associates. Its careers site features opportunities across the teams that support this international scientific and operational network.
Sales Representative - Pharma and Biotech, California Remote
Drive Avantor’s Pharma, Biotech, and Industrial product sales across customer accounts in the San Francisco Bay Area. This role focuses on consultative selling, account retention, territory planning, and manufacturer partnerships.
Description
- Own a large customer territory as the primary post-sale contact
- Lead complex negotiations while strengthening customer satisfaction, retention, and business growth
- Connect with clients through in-person meetings, phone, email, and video conferencing
- Close sales, provide ongoing support, and deliver a high-quality customer experience
- Answer customer inquiries and offer consultative guidance on products and services
- Carry out sales strategies and prepare performance reports
- Find ways to grow sales volume while maintaining strong service standards
- Coach and support less experienced sales representatives
- Help shape regional sales strategy
- Grow Avantor’s local Pharma, Biotech, and Industrial sales activity
- Use a consultative approach to sell Avantor products and services to existing and prospective customers
- Put company marketing plans, strategies, and sales processes into practice
- Develop lasting customer relationships that support satisfaction and loyalty
- Create strategic territory plans with sales leadership to drive growth and achieve quotas
- Manage Avantor’s product portfolio and implement sales and marketing strategies
- Identify prospective customers, manage the sales pipeline, and prepare and present value-based proposals
- Increase Avantor’s presence within existing accounts through retention initiatives
- Represent Avantor and cultivate manufacturer relationships
- Partner with local manufacturer representatives to strengthen product knowledge, pricing, and account profitability
Requirements
- Bachelor’s degree or equivalent experience preferred
- 2–5 years of relevant experience preferred
- Experience in complex sales environments using solution-based selling
- Demonstrated and verifiable success growing business through consultative, strategic sales
- Laboratory, research, and/or distribution experience preferred
- Scientific background preferred
- Proficiency with Microsoft Office, particularly Teams
- Experience using CRM systems preferred
- QlikView experience preferred
- Valid driver’s license
- Willingness to travel to customer locations at least five days per week
- Strong communication and collaborative team skills
- Ability to conduct business discussions with owners and decision-makers
- Ability to manage challenging situations and interactions
- Ability to work independently and manage time and territory effectively
- Computer proficiency, including Microsoft Office
Benefits
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- Wellness programs
- Health savings accounts
- Flexible spending accounts
- 401(k) plan with company match
- Employee stock purchase program
- 11 paid holidays
- 18 paid time-off days per year
- Volunteer time off
- Six weeks of fully paid parental leave, except where state-paid family leave applies
- Learning opportunities that support career development and success
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