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BH Partner S.A.C.
BH Partner S.A.C. is a Lima-based contact center and business process outsourcing company serving telecommunications, insurance, and financial clients in domestic and international markets. Its work includes inbound and outbound calling, telesales, customer support, and advisory services such as foreign trade assistance. The company supports B2B operations through integrated management systems, operational services, and customer-service solutions.

Remote Claro Customer Service Call Center Representative – Peru

Provide postpaid customer support for Claro users in a remote role with Partner Service. Handle calls, answer inquiries, and identify commercial opportunities.

Description

  • Answer calls from users with Claro services
  • Deliver effective customer support
  • Resolve inquiries and handle commercial activities during calls
  • Complete 12 days of theoretical training followed by 4 days of practical training
  • Work rotating afternoon shifts with rotating days off from Monday through Sunday
  • Work full-time shifts of 7 hours 30 minutes plus a 45-minute break, semi-full shifts of 6 hours, or part-time shifts of 4 hours

Requirements

  • At least 3 months of call center experience
  • Access to a desktop computer or laptop
  • Windows 10 or 11
  • At least a fifth-generation Intel Core i3 processor or equivalent
  • At least 8 GB of RAM
  • Wired internet connection with a minimum speed of 50 Mbps
  • USB-connected headset
  • Camera enabled during training
  • Sworn declaration of identity
  • Availability for the selected schedule
  • Willingness to work under a professional-fees receipt arrangement
  • Existing or obtainable RUC registration
  • SUNAT SOL username and password
  • Secondary education

Benefits

  • Variable bonuses
  • Retention bonuses
  • Paid training
  • Training payment of S/ 240, subject to company conditions
  • Fully remote work
  • Full-time, semi-full, and part-time schedules
  • Payment through a BCP or Scotiabank account

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