Health Plans, Inc. (HPI) is a healthcare services company and national third-party administrator that helps employers and benefits brokers manage self-funded health plans. Its offerings include Consumer-Driven Health Plans and reference-based pricing, supported by analytics and tailored plan solutions for different market needs. HPI’s work focuses on giving employers greater visibility and control over healthcare spending while supporting a better member experience. Founded in 1981, the company has a team of 201–500 employees.
Remote Account Manager, Health Benefits — Nevada
Manage health benefit plan launches and ongoing employer account service for Health Plans, Inc., a third-party administrator. Lead benefits meetings, address claims and service questions, and support clients and brokers.
United States
Nevada$80,000 – $100,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSalesDescription
- Lead implementation of benefit plans for new clients.
- Oversee account service issues for existing clients and brokers.
- Create educational resources for clients and employees.
- Facilitate benefit meetings.
- Develop plan designs and explain them to clients.
- Act as the main contact for employer group representatives and brokers.
- Work with internal teams to address service concerns and shape plan designs.
- Investigate and resolve claims payment and service problems.
- Provide account support to the Sales Manager or Director.
- Share plan and renewal updates along with other relevant information.
- Prepare materials for employers and employees.
- Compile reports requested by employers and brokers.
- Help clients and brokers interpret report findings.
- Alert clients and brokers to federal benefit plan compliance and reporting obligations and help them meet those requirements.
Requirements
- Bachelor’s degree or equivalent experience.
- Three to five years of client service experience, preferably in healthcare.
- Communicate effectively with people at all levels.
- Prioritize tasks, manage several responsibilities, and meet deadlines.
- Show attention to detail, analytical thinking, initiative, and reliable follow-through.
- Work effectively both independently and with others.
- Understand how systems interact and protect confidential information.
- Use Microsoft Word, Excel, Outlook, and PowerPoint proficiently.
- Travel frequently as required.
- Attend or travel to client service meetings.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Fitness reimbursement.
- Employee assistance program.
- Flexible spending and health savings accounts.
- 401(k) plan.
- Quarterly bonuses.
- Generous paid time off.
- Volunteer opportunities.
- Educational assistance.
- Professional development opportunities.
- Smart casual dress code.
- Ergonomic desks.
- Onsite café.
- Access to office park trails.
- Access to campus gyms.