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Körber
Körber
ConsultingDefenseHealthcare
Körber is a global technology group with more than 12,000 employees across over 100 locations. Its work spans Digital, Pharma, Supply Chain, and Technologies, where teams develop products, solutions, and services for complex industrial and healthcare environments. The company is active in manufacturing logistics, artificial intelligence, automation, and strategic partnerships across the pharma and biotech sectors. Körber also integrates sustainability into its operations, including a stated goal of reaching net-zero CO₂ emissions by 2040 and applying ecodesign and lifecycle assessment principles.
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Order Processing Executive | Körber | Shah Alam, Malaysia (Onsite)

Manage intercompany order processing, logistics documentation, and delivery coordination for Körber’s manufacturing and supply-chain technology operations.

MYMalaysiaOn-siteFull-timeMiddleSeniorEnglish RequiredExecutive
ERP

Description

  • Coordinate commercial orders across the quotation, order, and delivery lifecycle.
  • Process, review, enter, and confirm intercompany orders in the appropriate ERP system.
  • Check material numbers, quantities, prices, requested delivery dates, Incoterms, shipping instructions, and related order information.
  • Work with planning, procurement, warehouse, and manufacturing teams to align product availability, production, allocation, and delivery commitments.
  • Track orders from receipt through delivery and invoicing, escalating delays, shortages, blocks, and other exceptions.
  • Keep internal customers and stakeholders informed about order status, confirmed dates, backorders, changes, and risks.
  • Process order changes, cancellations, returns, credit or debit requests, and delivery discrepancies.
  • Coordinate export, customs, transportation, and shipping documentation.
  • Resolve issues involving pricing, master data, inventory, delivery, invoicing, and ERP transactions.
  • Keep order records, supporting documents, correspondence, and audit trails complete and accurate.
  • Assist with month-end reviews of open orders, delivery progress, billing blocks, and incomplete transactions.
  • Monitor service performance and help improve order accuracy, lead times, on-time delivery, and process efficiency.
  • Apply company policies, internal controls, trade-compliance rules, and applicable quality standards.
  • Collaborate with teams across departments, stakeholders, and the German headquarters.
  • Work within the OPM organization while reporting through a dotted-line structure.

Requirements

  • Diploma or bachelor’s degree in business administration, supply chain, logistics, operations, or a related discipline.
  • At least three years of experience in order management, customer service, sales administration, supply chain, or a comparable coordination position.
  • Practical ERP experience, preferably with SAP.
  • Proficiency in Microsoft Excel and other Microsoft 365 tools.
  • Experience with export documentation, Incoterms, customs procedures, or international shipments is advantageous.
  • Background in worldwide logistics, including import, export, or shipping operations.
  • Ability to work independently and perform effectively under pressure.
  • Strong sense of ownership and responsibility.
  • Excellent communication abilities.
  • Strong written and spoken English; additional languages are useful in regional or global operations.

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