Vernon Downs Casino & Hotel
Vernon Downs Casino & Hotel
Vernon Downs Casino & Hotel is a regional hospitality and entertainment destination in Vernon, New York, combining video gaming, live harness racing, dining, lodging, and event catering. Its operations also include concerts, private events, and the Vernon Rewards Club, which supports recurring promotions and customer loyalty. The property serves leisure and group travelers while maintaining a focus on responsible gaming and compliance with applicable age and tax-reporting requirements.

Onsite Social Media Coordinator - Vernon Downs Casino & Hotel

Create resort content, manage social channels, and support promotions and guest engagement at Vernon Downs Casino & Hotel. The role also covers reviews, customer feedback, analytics, and coordinated marketing communications across the property.

Description

  • Develop original social content and propose creative approaches to grow the brand and attract customers
  • Support promotions and customer service across marketing activities
  • Deliver excellent service to internal and external guests
  • Help foster a fun and entertaining guest experience
  • Respond to reviews, comments, visitor posts, and messages within 15 minutes to one hour
  • Encourage customers to provide reviews, testimonials, and resort experience content
  • Maintain and answer reviews on Google Business, Yelp, TripAdvisor, and other third-party sites
  • Review weekly analytics and refine posting times and content as needed
  • Work with department directors to accurately represent each property area
  • Produce daily content and manage Facebook, Twitter, Instagram, and LinkedIn
  • Increase client engagement through customer experiences, testimonials, and property moments
  • Coordinate with senior marketing management to align website, social, print, and programming media
  • Learn Everi slot locations and photograph jackpots
  • Photograph, edit, upload, and write promotional content for food outlets, winners, hotel specials, bands, and events
  • Complete other assigned duties

Requirements

  • High school diploma or GED is required
  • An associate degree is preferred
  • Three or more years of integrated marketing program development experience is preferred
  • Strong consulting, writing, editing, photo and video production, presentation, and communication skills
  • Availability on Friday evenings and Saturdays

Related Jobs