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Onsite Social Media Coordinator - Vernon Downs Casino & Hotel
Create resort content, manage social channels, and support promotions and guest engagement at Vernon Downs Casino & Hotel. The role also covers reviews, customer feedback, analytics, and coordinated marketing communications across the property.
Tavsif
- Develop original social content and propose creative approaches to grow the brand and attract customers
- Support promotions and customer service across marketing activities
- Deliver excellent service to internal and external guests
- Help foster a fun and entertaining guest experience
- Respond to reviews, comments, visitor posts, and messages within 15 minutes to one hour
- Encourage customers to provide reviews, testimonials, and resort experience content
- Maintain and answer reviews on Google Business, Yelp, TripAdvisor, and other third-party sites
- Review weekly analytics and refine posting times and content as needed
- Work with department directors to accurately represent each property area
- Produce daily content and manage Facebook, Twitter, Instagram, and LinkedIn
- Increase client engagement through customer experiences, testimonials, and property moments
- Coordinate with senior marketing management to align website, social, print, and programming media
- Learn Everi slot locations and photograph jackpots
- Photograph, edit, upload, and write promotional content for food outlets, winners, hotel specials, bands, and events
- Complete other assigned duties
Talablar
- High school diploma or GED is required
- An associate degree is preferred
- Three or more years of integrated marketing program development experience is preferred
- Strong consulting, writing, editing, photo and video production, presentation, and communication skills
- Availability on Friday evenings and Saturdays