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LabourNet helps organizations in South Africa manage employment compliance and build stronger HR operations. Since 1994, the company has combined employment-law expertise with practical HR services, including payroll, HR information systems, training, and human capital solutions. Its work supports employers across sectors such as healthcare, logistics, and legal services, making it relevant to professionals interested in HR technology, workforce management, compliance consulting, and related roles.
Labour Law Support Consultant — Cape Town Hybrid
Support LabourNet clients and consultants with employment-related compliance, training, consultant development, appointments, and regional Labour Law administration.
Description
- Deliver reliable support to clients and consultants
- Serve as the primary client contact by phone and email
- Train and onboard new consultants through required signoffs
- Manage the regional LAP process to support consultant development
- Schedule appointments efficiently according to area focus and work type
- Reduce administrative workload for the Labour Law team
- Build and maintain strong client relationships
Requirements
- Degree in Industrial Relations, Law, Human Resources, Industrial Psychology, or a related discipline
- At least one year of Industrial Relations experience within LabourNet
- Training facilitation experience is an advantage
- A customer-first approach
- Ability to provide high-quality support to clients and consultants
- Confidence supporting clients by phone and email
- Ability to onboard and train new consultants
- Ability to manage the regional consultant LAP process
- Ability to schedule appointments efficiently based on area focus and work type
- Ability to reduce administrative workload for the Labour Law team
- Ability to establish, develop, and retain client relationships
Benefits
- Wellness programme support for up to eight family members or friends
- Discounts through partner organisations
- Structured career development paths
- Accredited training opportunities
- Study assistance
- Retirement and group risk benefits
- Hybrid work options for eligible roles
- Suit-up allowance where applicable
- Vehicle branding allowance where applicable
- Work-life integration
- Employee Assistance Programme
- Pension fund
- Risk benefits
- Branding allowance
- Performance coaching and mentorship
- Sales commission policy
- Flexible hybrid working arrangements
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