Finalsite
Finalsite
201 – 500 Employees
B2BEducationSaaS
Finalsite develops education-focused SaaS and communications technology for K–12 and higher education institutions. Its platform combines Composer, a content management system and website design solution, with AI chatbot tools, mass notifications, messaging, mobile apps, enrollment and admissions management, and marketing services. Finalsite works with school districts, independent, international, charter, and faith-based schools to support digital communication, community engagement, and enrollment growth.

Digital Marketing Project Coordinator – Remote at Finalsite

Coordinate client relationships and delivery across SEO, PPC, and social advertising services. Support K–12 schools with campaign performance, retention, and enrollment marketing objectives.

Description

  • Act as the main contact for an assigned portfolio of Digital Marketing Services clients.
  • Oversee daily client experience and delivery for SEO, PPC, and social advertising services.
  • Coordinate timelines, deliverables, ownership, and next steps among clients, internal teams, and external partners.
  • Maintain consistent communication with clients through Zoom, email, and other channels.
  • Lead client meetings by setting objectives and agendas, recording next steps, and tracking follow-through.
  • Recognize project risks, client issues, and delivery obstacles, escalating them to the DMS Team Lead.
  • Present campaign performance, outcomes, recommendations, and practical next steps to clients.
  • Evaluate campaign results and work with specialists, partners, and vendors to identify optimization opportunities.
  • Keep current with developments in digital marketing, search, advertising, AI, and K–12 marketing.
  • Assist with launching new DMS capabilities, processes, and service offerings.
  • Develop client relationships that promote satisfaction and retention.
  • Track client health, respond to retention risks, and assist with renewal discussions.
  • Spot opportunities for additional Finalsite services and refer them to the appropriate internal teams.
  • Keep project documentation, client records, schedules, and internal communications accurate and current.
  • Work with DMS colleagues, digital marketing specialists, external partners, Sales, and other Finalsite teams.
  • Use AI and automation to improve workflows, productivity, client communications, and service delivery.
  • Provide coverage for other DMS Project Managers and Coordinators as needed.

Requirements

  • 3–5 years of professional experience in digital marketing, client services, account management, project management, or a related discipline.
  • Experience handling several client relationships, projects, or accounts at the same time.
  • Working knowledge of SEO, paid search, and social advertising.
  • Familiarity with Google Ads, Meta advertising platforms, Google Analytics 4 (GA4), and other widely used digital marketing tools.
  • Ability to interpret marketing performance data and explain results, recommendations, and next steps clearly to clients.
  • Strong project management, organization, prioritization, and follow-through abilities.
  • Excellent written and verbal communication skills, including the ability to lead productive client discussions.
  • Proven ability to collaborate with internal teams and external partners or vendors.
  • Ability to balance competing priorities while maintaining strong service across a portfolio of accounts.
  • Experience in K–12 education, enrollment marketing, agency services, or education technology is a plus.
  • Experience with Google Tag Manager, Crazy Egg, SEMrush, or comparable analytics and reporting tools is preferred but not required.
  • Must currently reside in the United States and continue residing there.

Benefits

  • Competitive benefits package
  • Opportunities for professional development
  • Collaborative work culture
  • Fully remote employment
  • Equal opportunity workplace
  • Reasonable accommodations for people with disabilities or special needs

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