FINRA
FINRA

FINRA is a not-for-profit self-regulatory organization serving the U.S. securities industry through finance, fintech, and compliance programs focused on investor protection and market integrity. Its work supports brokerage firms, registered representatives, and investors with regulatory guidance, compliance resources, filings, education, and dispute resolution.

The organization oversees the conduct of securities firms and their employees, investigates activity that may undermine fair markets, and helps investors make informed decisions. FINRA also monitors activity connected to crypto assets, contributing to broader efforts to reduce fraud, insider trading, and other abusive practices in financial markets.

Corporate Office and Facilities Coordinator

Coordinate reservations, vendors, and workplace operations for FINRA, a securities industry regulator. Support onsite offices, employees, visitors, and facilities reporting.

Description

  • Support FINRA’s hybrid workplace model and facilities operations as a frontline contact
  • Coordinate workspace management across assigned locations to support smooth workplace experiences
  • Serve as the primary onsite contact for workplace operations and local real estate coordination
  • Administer the hotel reservation system and resolve workspace booking issues
  • Help employees and visitors with space, building navigation, and reservation process issues
  • Maintain conference and meeting rooms, ensuring equipment works and spaces are ready
  • Handle facility service requests through FM Interact
  • Coordinate with contractors, building management, and internal staff to resolve facilities issues
  • Assist with vendor maintenance oversight and maintain vendor records, insurance certificates, and maintenance schedules
  • Process invoices and purchase requisitions
  • Coordinate employee relocations
  • Manage regional supply inventory and orders
  • Track equipment locations, serial numbers, and building operations supplies
  • Maintain facility records, work orders, and vendor documents
  • Follow facilities procedures and policies
  • Monitor workspace use and facilities performance metrics
  • Prepare reports on facilities operations and system effectiveness
  • Complete routine tasks independently and escalate complex issues as appropriate
  • Collaborate onsite and remotely in support of FINRA’s investor protection and market integrity mission

Requirements

  • Associate degree or higher in business administration, facility management, or a related field, or an equivalent combination of education and relevant experience
  • At least four years of experience in facilities coordination, administrative support, or customer service
  • Experience using reservation systems and facilities management software
  • Strong command of Microsoft Office, including Word, Excel, and Outlook
  • Strong organizational skills and attention to detail
  • Excellent communication and customer service abilities
  • Professional conduct and the ability to work effectively with staff at all levels
  • Problem-solving ability and sound independent judgment within established guidelines and procedures
  • Ability to manage competing priorities in a professional setting
  • Procurement and vendor coordination experience preferred
  • Availability to work full time onsite at a FINRA office
  • Ability to work beyond standard business hours and remain on call around the clock
  • Willingness to travel as needed
  • Compliance with FINRA investment account disclosure requirements and securities restrictions
  • Execution of FINRA’s Employee Confidentiality and Invention Assignment Agreement and compliance with its nepotism policy

Benefits

  • Eligible for discretionary bonuses
  • Eligible for overtime pay if classified as non-exempt
  • Comprehensive medical, dental, and vision coverage
  • Basic life, accidental death and dismemberment, supplemental and dependent life, disability, long-term care, business travel accident, and legal insurance
  • 401(k) plan with immediate participation and vesting, plus company matching contributions
  • Potential eligibility for an additional FINRA-funded retirement contribution
  • Tuition reimbursement
  • Commuter assistance
  • Adoption assistance
  • Backup care for family members
  • Surrogacy benefits
  • Employee assistance and wellness programs
  • 15 to 25 days of paid time off
  • Five personal days
  • Nine sick days
  • Two volunteer service days
  • Leave for military service, jury duty, bereavement, voting or election service, family care, childbirth, and parenting
  • Nine paid holidays

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