Cielo Talent
Cielo Talent
Cielo Talent is a global talent acquisition partner helping organizations strengthen how they attract, manage, and hire people. Its services include recruitment process outsourcing, contingent workforce management, and talent acquisition consulting, supported by technology such as AI. Cielo Talent works with organizations across healthcare, life sciences, technology, and other industries, with an emphasis on tailored hiring strategies and diversity, equity, and inclusion.

Client Services Manager - Germany (Remote)

Lead recruiting operations, talent acquisition teams, and client partnerships for Cielo Talent in a remote Germany-based role. Support talent acquisition, executive search, consulting, and digital accelerator services.

Description

  • Oversee recruiting operations across sourcing, screening, and coordination.
  • Collaborate with the team daily to achieve performance goals and objectives.
  • Optimize Cielo resources to support business goals.
  • Hire recruiting team members, manage performance, and support their career development.
  • Develop recruiting metrics and analytics with the Client Services Director.
  • Lead, motivate, and coach the recruiting team.
  • Maintain regular communication through one-to-one and team meetings.
  • Drive strategic hiring strategies, passive-candidate outreach, recruitment marketing, and effective use of recruiting technology.
  • Manage programs, events, and campaigns that build candidate pipelines and advance recruiting strategy.
  • Develop strong relationships with client stakeholders and become integrated into client organizations.
  • Partner with Cielo teams and client leaders during new client implementations.
  • Execute strategic account plans with client HR teams and key stakeholders.
  • Lead team meetings and collaborate with the Client Services Director on business reviews.
  • Work with recruiters and hiring leaders to strengthen relationships and build trust.
  • Support recruitment process requirements for one or more clients.
  • Manage Cielo-specific metric reports and profit-and-loss responsibilities.
  • Oversee budgets and expense-tracking systems.
  • Advance standardization, continuous improvement, and process consistency.
  • Share best practices and support organizational initiatives as part of the Cielo Client Service Management team.
  • Complete additional duties as assigned.

Requirements

  • A bachelor’s degree is required, although equivalent experience may be considered.
  • At least five years of results-oriented leadership experience in talent acquisition or human resources.
  • Experience leading virtual and on-site teams within a corporate talent acquisition function, either in-house or in an RPO environment.
  • Experience with recruiting technologies, including applicant tracking systems and social media tools.
  • Strong proficiency with Microsoft Office.
  • Ability to lead sourcing, screening, coordination, and other recruiting operations.
  • Ability to manage recruiting team hiring, performance, and career development.
  • Ability to create and use recruiting metrics and analytics.
  • Ability to develop strategic hiring plans, passive-candidate outreach, recruitment marketing initiatives, and recruiting technology programs.
  • Ability to manage budgets, expenses, profit and loss, and operational processes.
  • Equivalent experience may be accepted in place of the required bachelor’s degree.

Benefits

  • Full-time schedule of 40 hours per week.
  • Remote work permitted.

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