ABB
ABB
ABB is a global technology company developing products and services for electrification, industrial automation, robotics, motion, and power management. Its portfolio includes motors, drives, medium- and low-voltage equipment, transformers, electric vehicle charging infrastructure, and robotic systems, supported by software and lifecycle services. ABB works with customers across utilities, industry, transport, and infrastructure to improve operational efficiency and support more connected, lower-carbon systems. Its careers span engineering, software, manufacturing, technical services, and other functions involved in delivering these technologies.

Business Development Manager, Modernization — Remote United States

ABB is seeking a service sales leader to grow modernization, retrofit, and automation opportunities. The role focuses on Installed Base penetration and profitable service growth across Ohio and Texas.

Description

  • Partner with the Service Sales Manager and/or Service Manager to lead the service sales process
  • Develop service sales opportunities and close profitable business in assigned territories
  • Increase Installed Base penetration by selling ABB’s full Service portfolio with other service units
  • Cultivate long-term customer relationships and address customer needs and concerns
  • Promote upgrade, retrofit, and value-added solutions
  • Apply channel strategy, set related pricing, create sales plans, and recommend recovery plans
  • Use the Installed Base database to identify and develop service product and solution opportunities
  • Keep service database records current when site changes occur
  • Create service sales leads and pursue new market opportunities based on market trends
  • Represent ABB service products and solutions at campaigns, trade fairs, exhibitions, conferences, and customer meetings
  • Convert customer needs into appropriate ABB Service offerings and solutions
  • Use technical service product and solution expertise to promote Life Cycle Management
  • Record customer feedback and support customer satisfaction
  • Schedule weekly sales visits and document them in the CRM
  • Report leads and opportunities while managing and updating the CRM pipeline
  • Monitor sales proposals and tenders and track proposal statistics
  • Communicate contract details and handle administrative sales activities

Requirements

  • Bachelor’s degree in engineering or an equivalent technical discipline
  • At least 8 years of experience with automation systems
  • DCS systems experience is strongly preferred
  • Confidence working with customers and vendors
  • Ability to lead technical training sessions, lunch-and-learns, and demonstrations
  • Proficiency with Microsoft Office is required
  • Salesforce experience is preferred

Benefits

  • Choose between a PPO medical plan with copays and a High Deductible Health Plan with a Health Savings Account
  • Choose between Core and Core Plus dental plans
  • Vision coverage
  • Company-paid life insurance equal to twice base pay
  • Company-paid accidental death and dismemberment coverage equal to base pay
  • Voluntary life and AD&D coverage, fully employee-paid up to applicable maximums
  • Company-paid short-term disability coverage for up to 26 weeks
  • Company-paid long-term disability coverage at 60% of pay, with an option to increase coverage to 66 2/3%
  • Employee-paid supplemental benefits including accident insurance, hospital indemnity, critical illness, and pet insurance
  • Parental leave of up to 6 weeks
  • Employee Assistance Program
  • Health Advocate resources for mental and behavioral health, general health navigation and virtual health, and infertility and adoption support
  • Employee discount program
  • 401(k) Savings Plan with company contributions
  • Employee Stock Acquisition Plan (ESAP)
  • 11 paid holidays
  • Vacation based on years of service for hourly and non-exempt employees
  • Salaried exempt employees receive vacation under a permissive time-away policy
  • Short-term incentive plan or annual bonus

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