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AlphaSense is a market intelligence and search platform that helps organizations analyze public and private information for faster, more informed decisions. Its AI-powered tools bring together sources such as company filings, broker research, expert calls, market trends, internal data, and premium external content, supporting due diligence and research across financial services, healthcare, and technology. AlphaSense serves major corporations, financial institutions, and asset management firms with generative AI capabilities designed to surface relevant insights and reduce uncertainty.
Account Manager, Life Sciences - AlphaSense (Remote, United States)
Manage and grow AlphaSense’s life sciences customer accounts across renewals, product adoption, stakeholder engagement, and expansion opportunities. Partner with clients and internal teams to strengthen retention, identify risk, and support revenue growth.
United States$100,000 – $120,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSalesDescription
- Build strong relationships with customers and key stakeholders to support retention and account growth
- Act as the primary contact for inquiries, engagement, relationship updates, and renewal discussions
- Own a portfolio of clients within an industry-focused book of business
- Partner with Account Executives to uncover new opportunities and expand client account footprints
- Improve retention across the assigned book of business
- Increase adoption of AlphaSense solutions across additional business units while pursuing monthly, quarterly, and annual revenue goals
- Flag at-risk revenue to help reduce churn
- Prepare retention forecasts
- Learn each client’s business, roles, responsibilities, projects, and performance measures
- Develop trusted relationships so AlphaSense is recognized as a business partner
- Lead business reviews with key stakeholders
- Proactively share relevant information and materials with clients
- Represent AlphaSense on-site through floor walks and lunch-and-learn sessions
- Represent client needs within AlphaSense while advocating for the platform with customers
- Collect customer success stories and product feedback for product, marketing, and sales teams
Requirements
- Bring at least three years of account management experience
- Have owned retention and growth for an existing book of business
- Have managed renewal and expansion targets for client accounts after the initial sale
- Show success building and expanding relationships with Fortune 1000 clients
- Demonstrate strong internal and external relationship management
- Bring sound business judgment and a commitment to effective processes and tactics
- Learn and adapt quickly
- Understand client engagement best practices in a SaaS environment
- Communicate exceptionally well verbally, in writing, and through presentations
- Translate complex issues into clear, accessible explanations
- Experience in the listed industries is not required
Benefits
- A performance-based bonus may be available
- Equity may be available
- Generous benefits program
- Reasonable accommodation is available for qualified employees with protected disabilities as required by applicable law
- AlphaSense does not ask candidates to pay for applications, equipment, or training
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