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Senior CRM Solutions Architect | Remote, United States
Lead secure, integrated CRM architecture for Nelnet’s education payment and services business. Own solution design, integrations, roadmap, governance, and technical mentorship.
संयुक्त राज्य
कोलोराडो
विस्कॉन्सिन$1,30,000 – $1,50,000 / वर्ष
रिमोटपूर्णकालिकवरिष्ठलीडआवश्यक भाषा: अंग्रेज़ीसमाधान इंजीनियरविवरण
- Direct complex CRM solution design across sales, marketing, service, and customer experience functions.
- Architect end-to-end CRM solutions, including data models and integrations with ERP systems, servicing platforms, data warehouses, and third-party applications.
- Partner with internal stakeholders and external implementation providers to convert business needs into practical CRM solutions.
- Set and advance the CRM technology roadmap, including automation and AI-enabled capabilities.
- Guide, train, and mentor CRM developers, administrators, and architects.
- May lead fellow architects in establishing CRM architecture practices, governance, and data management and security standards.
- Provide technical oversight to keep CRM solutions aligned with enterprise technology strategy and data governance requirements.
- Track CRM platform developments and recommend approaches for adopting new capabilities.
आवश्यकताएँ
- Bachelor’s degree in computer science, information systems, or equivalent professional experience.
- At least 10 years of experience in software development or CRM systems implementation.
- Five to seven years of experience working as a technical architect.
- A strong, demonstrated record of delivering complex technology solutions.
- Proven ability to lead design efforts for large-scale CRM solutions.
- Advanced expertise with CRM platforms.
- Excellent written and verbal communication skills.
- Business judgment to translate sales, marketing, and service requirements into feasible CRM solutions.
- Ability to rapidly learn new CRM features and business functions.
- Strong knowledge of data modeling and relational databases.
- Understanding of CRM data architecture.
- Knowledge of established approaches for integrating CRM platforms with internal applications and external partners.
- Working knowledge of the network, server, and/or cloud infrastructure needed to host CRM platforms.
- Must be currently authorized to work in the United States without present or future visa sponsorship.
लाभ
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Generous earned time off
- 401(k) and student loan repayment
- Life and accidental death and dismemberment insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability coverage
- Comprehensive wellness program
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