Capital.com एक फिनटेक कंपनी है, जो पूरे यूरोप और अन्य बाज़ारों के उपयोगकर्ताओं के लिए एक सुलभ डिजिटल ट्रेडिंग प्लेटफ़ॉर्म और ऐप विकसित करती है। इसकी सेवा में ट्रेडिंग टूल के साथ स्मार्ट न्यूज़ फ़ीड, वित्तीय सामग्री और शैक्षिक संसाधन शामिल हैं, जिन्हें उपयोगकर्ताओं को वित्तीय बाज़ारों से अधिक आत्मविश्वास के साथ जुड़ने में मदद करने के लिए तैयार किया गया है। यह प्लेटफ़ॉर्म 23 भाषाओं में उपलब्ध है और Capital.com यूके की वित्तीय आचरण प्राधिकरण तथा ऑस्ट्रेलियाई प्रतिभूति और निवेश आयोग सहित वित्तीय नियामकों की निगरानी में काम करती है।
Senior CRM Marketing Manager, Capital.com – Warsaw Hybrid
Lead CRM strategy, lifecycle campaigns, segmentation, and optimisation for Capital.com’s global digital trading platform. Drive client engagement and revenue across international markets.
विवरण
- Shape and manage Capital.com’s CRM approach to strengthen client engagement and revenue across markets
- Set CRM channel strategy covering audiences, cadence, sequencing, and contact policies
- Coordinate the integrated CRM campaign calendar and resolve competing priorities
- Lead market-specific, educational, and automated campaigns focused on engagement and revenue
- Develop lifecycle segmentation, personalisation, and experimentation strategies
- Convert local-market priorities into practical CRM plans
- Measure campaign performance, produce reporting, and lead optimisation efforts
- Work with CRM Operations and MarTech on delivery, tooling, and data needs
आवश्यकताएँ
- Substantial CRM or lifecycle marketing experience within a complex, multi-market organisation
- A track record of generating measurable gains in engagement, revenue, or client value
- Advanced knowledge of segmentation, personalisation, automation, and experimentation
- Strong analytical ability and campaign performance expertise
- Excellent stakeholder management, organisation, and prioritisation skills
- Hands-on experience with CRM platforms, customer data, marketing technology, and AI-supported campaign automation
- Experience in financial services or another regulated industry is preferred
लाभ
- Competitive salary
- Work-life harmony
- Generous annual leave
- Employee referral programme with rewards
- Medical insurance
- Pension plans
- Benefits and perks tailored to the location
- An additional 30 days to work remotely from anywhere in the world, subject to restrictions
- Two extra paid volunteer days each year