New Era Technology
New Era Technology
New Era Technology एक वैश्विक प्रौद्योगिकी सेवा कंपनी है, जो संगठनों को उन प्रणालियों, कार्यस्थलों और अवसंरचनाओं के आधुनिकीकरण में सहायता करती है, जिन पर वे निर्भर रहते हैं। इसका कार्य सहयोग उपकरणों, एंटरप्राइज़ नेटवर्क, क्लाउड और एप्लिकेशन आधुनिकीकरण, ऑडियो-विज़ुअल डिज़ाइन और एकीकरण, प्रबंधित आईटी, साइबर सुरक्षा, भौतिक सुरक्षा, एआई रणनीति, बुद्धिमान स्वचालन और क्षेत्रीय तैनाती तक फैला हुआ है। कंपनी एंटरप्राइज़, स्वास्थ्य सेवा, सरकारी संस्थानों, शिक्षा, खुदरा और बैंकिंग क्षेत्रों के ग्राहकों के लिए परामर्श और कार्यान्वयन को निरंतर सहायता के साथ जोड़ती है। प्रौद्योगिकी सेवा क्षेत्र में करियर तलाशने वाले उम्मीदवारों के लिए, New Era Technology जटिल डिजिटल और भौतिक प्रौद्योगिकी परिवेशों की डिलीवरी और प्रबंधन से जुड़े अवसर प्रदान करती है।

Remote Network Engineer, Field Support - Philippines

Provide remote engineering support for customer SD-WAN, Meraki, Cradlepoint, LTE/5G, and satellite connectivity deployments. Guide field technicians through installations, cutovers, troubleshooting, and live network turn-ups.

विवरण

  • Manage and support multiple customer networks across varied technical environments.
  • Deploy, configure, and maintain Cisco Catalyst SD-WAN using vManage and vEdge/cEdge platforms.
  • Configure and administer Cisco Meraki MX, MS, and MR solutions.
  • Implement and support Cradlepoint routers through NetCloud Manager.
  • Incorporate LTE/5G and satellite connectivity into enterprise network architectures.
  • Deliver real-time remote assistance to field technicians during installations, cutovers, and troubleshooting.
  • Support deployment validation, service activation, and issue resolution during live implementations.
  • Coordinate simultaneous support across customer networks through effective prioritization and communication.
  • Follow customer-specific standards, service-level agreements, and security requirements.
  • Provide customer-facing engineering expertise and remote technical direction.

आवश्यकताएँ

  • 4–7+ years of hands-on data networking or network engineering experience supporting large-scale, national, or international deployments.
  • Practical expertise with Cisco Catalyst SD-WAN, including vManage, policy control, and routing.
  • Experience supporting Microsoft desktop and laptop computers, smartphones, tablets, and other mobile devices.
  • Strong working knowledge of Cisco Meraki MX, MS, and MR platforms.
  • Experience with the Cradlepoint NetCloud ecosystem.
  • Sound knowledge of OSPF, BGP, TCP/IP, VPNs, and core network security principles.
  • Background supporting distributed environments and connectivity for remote sites.
  • Experience using wired and wireless network monitoring and troubleshooting tools.
  • Strong analytical, troubleshooting, and problem-solving abilities in high-pressure situations.
  • Ability to communicate technical instructions clearly to field technicians and non-technical stakeholders.
  • Demonstrated ability to prioritize work across multiple customer environments.
  • Excellent communication and technical documentation skills.
  • Starlink deployment and satellite connectivity experience is advantageous.
  • Familiarity with Fortinet firewalls and SD-WAN capabilities is advantageous.
  • Experience with multi-carrier cellular deployments and failover architecture is advantageous.
  • Certifications such as CCNA, CCNP, Meraki CMNA/CMNO, Cradlepoint, Juniper, CompTIA, Apple, Linux, or Fortinet NSE are advantageous.
  • Availability to work Monday–Friday, 2:00 pm–11:00 pm ET (US).

लाभ

  • HMO coverage from day one, including one free dependent.
  • Health and wellness reimbursement benefits.
  • Sun Life group insurance.
  • Company salary loan program.
  • Government contributions.
  • Assistance with government loan payments.
  • 13th-month pay.
  • Night differential pay.
  • Holiday pay for hours worked on holidays.
  • Mandated leave entitlements.
  • Company-provided work equipment.
  • Ongoing training.
  • Personal and professional development opportunities.
  • Competitive benefits package.

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