NCR Atleos
NCR Atleos
NCR Atleos दुनिया भर के बैंकों, वित्तीय संस्थानों और खुदरा विक्रेताओं के लिए स्व-सेवा वित्तीय प्रौद्योगिकी विकसित करता है। इसके उत्पादों और सेवाओं में एटीएम-एज़-ए-सर्विस, एटीएम सॉफ़्टवेयर, प्रबंधित एटीएम संचालन, कार्ड-रहित नकदी प्राप्ति और मोबाइल नकदी निकासी शामिल हैं। एटीएम अवसंरचना, सॉफ़्टवेयर और एंड-टू-एंड आउटसोर्सिंग को एक साथ जोड़कर, कंपनी संगठनों को नकदी तक पहुंच बढ़ाने, संचालन सरल बनाने और ग्राहक अनुभव बेहतर करने में मदद करती है। NCR Atleos एक स्वतंत्र वैश्विक एटीएम नेटवर्क संचालित करता है और बैंकिंग, फिनटेक तथा एंटरप्राइज़ प्रौद्योगिकी क्षेत्रों में काम करता है।

Metropolitan Field Technician I - Remote, Brazil

Install, maintain, and repair ATMs and other low-complexity equipment across an assigned territory in Brazil. Provide customer support, complete service documentation, and perform scheduled and dispatched field work.

विवरण

  • Install, maintain, and repair equipment across the assigned territory or region
  • Address customer concerns directly or escalate them to the supervisor, territory manager, or Control Tower
  • Resolve customer incidents through completion or according to established service levels
  • Service low-complexity products, including financial equipment and ATMs
  • Repair and replace components in PCs, workstations, peripherals, printers, and front-end POS systems
  • Perform first-line maintenance on ATMs and kiosks
  • Support site preparation through cable installation, equipment setup, and basic testing
  • Complete modular exchanges and replace units when required
  • Develop effective working relationships with customers and local account contacts
  • Represent NCR Atleos professionally and positively
  • Carry out scheduled preventive maintenance on assigned equipment
  • Diagnose faults, complete minor repairs, and replace module-level components
  • Apply safety procedures when working with ATMs or financial institutions
  • Manage NCR assets used to deliver customer services
  • Maintain parts inventories and associated records
  • Submit accurate, timely reports covering calls, activities, and expenses
  • Record customer asset details and information needed for billing or invoicing
  • Complete dispatched service calls each day or create schedules from automated reports
  • Meet team productivity objectives
  • Coordinate with the Call Center through a PDA to support machine recovery
  • Coordinate work with the Security Escort Officer

आवश्यकताएँ

  • Technical high school diploma
  • Registration with the CFT (Federal Council of Industrial Technicians)
  • Valid Category B or higher driver's license
  • Proof of two COVID-19 vaccinations
  • 0–1 years of relevant experience
  • Proficiency with Microsoft Office
  • Experience using Windows operating systems
  • Experience maintaining and supporting PC hardware
  • A+ ITE certification or a diploma or degree in Electronics and Communications Engineering from a polytechnic institution
  • Ability to work effectively with minimal supervision
  • Strong problem-solving ability
  • Capacity to learn new skills quickly
  • Ability to perform under pressure
  • Willingness to travel for extended periods
  • Ability to carry and lift a tool and parts kit weighing 1–50 lb
  • Ability to bend or squat and walk, stand, or sit for extended periods
  • Availability for rotating shifts as required

लाभ

  • Equal employment opportunity regardless of legally protected characteristics
  • Use of a telephone, personal vehicle, or public transportation may be required, with expenses tracked and reported
  • NCR Atleos provides or assigns the tools, software, vehicles, and documentation needed to deliver services

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