Mouser Electronics
Mouser Electronics
Mouser Electronics सेमीकंडक्टर और इलेक्ट्रॉनिक घटकों का एक वैश्विक वितरक है, जो डिज़ाइन इंजीनियरों और खरीद टीमों को 1,200 से अधिक निर्माता ब्रांडों के उत्पादों से जोड़ता है। इसके कैटलॉग में सेमीकंडक्टर, इंटरकनेक्ट, निष्क्रिय घटक और इलेक्ट्रोमैकेनिकल पुर्ज़े शामिल हैं, जिनका उद्देश्य नई जारी की गई तकनीकों को तेज़ी से उपलब्ध कराना है। स्थानीय बिक्री और सेवा केंद्र इसके दुनियाभर के संचालन के तहत ग्राहकों की सहायता करते हैं।

Customer Service Representative – High Wycombe Hybrid

Mouser Electronics is hiring a full-time Customer Service Representative for its hybrid High Wycombe operation. The role handles orders, quotes, returns, product information, customer satisfaction, and sales opportunities.

विवरण

  • Deliver high-quality customer service by handling orders, quotations, returns, and catalogue information requests
  • Support new and repeat business through proactive customer service initiatives
  • Contact customers to confirm satisfaction and address concerns
  • Provide accurate availability details for in-stock and out-of-stock products
  • Recognise cross-selling and up-selling opportunities while promoting related products
  • Investigate customer orders and coordinate expedited processing when needed
  • Track delivery schedules and product quality while checking order accuracy
  • Coordinate expedited requests requiring special handling
  • Process requests for catalogues, product information, and samples
  • Assist local Customer Service and other teams as required

आवश्यकताएँ

  • Bring 1–2 years of customer service experience, or an equivalent combination of education and experience
  • Demonstrate a strong commitment to excellent customer service and consistent quality standards
  • Communicate clearly in written and spoken English; additional languages are advantageous
  • Use Microsoft Office confidently, with familiarity with other systems considered a plus
  • Work effectively with multiple currencies and the requirements of international orders
  • Apply strong analytical, problem-solving, and negotiation abilities
  • Organise work effectively and follow a structured approach to planning
  • Show accountability, energy, and a positive approach to the role
  • Work independently and collaboratively across cultures with a results-focused mindset
  • Take initiative to develop job-related knowledge

लाभ

  • 25 days of annual leave, rising to 30 days with service, plus bank holidays
  • Family-friendly workplace policies
  • Free on-site parking
  • Hybrid working arrangement
  • Enhanced company pension
  • Enhanced sick pay
  • Employee recognition programme
  • Training opportunities through Mouser University
  • Company-funded Health Cash Plan
  • Friend and Family Referral Bonus
  • Annual performance appraisals
  • Death in Service Benefit with life assurance
  • Access to an Employee Assistance Programme
  • Long-term career prospects with responsible work and development opportunities

संबंधित नौकरियाँ

SEB
MSD

Senior Data Analysis Specialist

MSD

Lead SQL-based data validation, functional testing, UAT, and Scrum for a global biopharmaceutical company. This hybrid role is based at MSD’s Hyderabad Tech Center.

खोलें
Applicant AI

Remote Insurance Sales Representative (Call Center) — Chile

Applicant AI

Sell life and health insurance by phone for a Chilean call center. Remote, Monday to Friday, with commissions and performance bonuses.

खोलें
Applicant AI

Remote Insurance Sales Representative (Call Center)

Applicant AI

Sell life and health insurance by phone for a Chilean call center in a fully remote, Monday-to-Friday role. The position offers commissions and target-based bonuses.

खोलें
Delegate CX

HRIS Data Analyst

Delegate CX
11 – 50 कर्मचारी
उद्यमपरामर्शभर्ती

Administer Paylocity, protect HR data quality, and deliver workforce reporting. Support U.S. businesses through Delegate CX’s global talent BPO services.

खोलें
Applicant AI

Insurance Sales Call Center Representative

Applicant AI

Sell life and health insurance remotely for a leading call center. Run weekday sales campaigns from home.

खोलें
Mondelēz International

Sourcing Analytics Manager

Mondelēz International

Lead sourcing analytics for Mondelēz International, shaping procurement events, cost models, and AI-enabled analysis across its global business. Turn complex sourcing data into practical insights and stronger processes.

खोलें
Angkas

Head of Engineering

Angkas

Lead Angkas’ engineering teams across rider and driver apps, backend platforms, and operations tools. Improve reliability and delivery while guiding the organization’s shift toward AI-enabled engineering.

खोलें
Canadian Solar Inc.

Remote Controls Engineer, Utility-Scale Battery Storage

Canadian Solar Inc.

Deploy and commission control systems for utility-scale battery storage projects, supporting networking, SCADA, communications, and project delivery.

खोलें
NVIDIA