Mouser Electronics
Mouser Electronics
Mouser Electronics सेमीकंडक्टर और इलेक्ट्रॉनिक घटकों का एक वैश्विक वितरक है, जो डिज़ाइन इंजीनियरों और खरीद टीमों को 1,200 से अधिक निर्माता ब्रांडों के उत्पादों से जोड़ता है। इसके कैटलॉग में सेमीकंडक्टर, इंटरकनेक्ट, निष्क्रिय घटक और इलेक्ट्रोमैकेनिकल पुर्ज़े शामिल हैं, जिनका उद्देश्य नई जारी की गई तकनीकों को तेज़ी से उपलब्ध कराना है। स्थानीय बिक्री और सेवा केंद्र इसके दुनियाभर के संचालन के तहत ग्राहकों की सहायता करते हैं।

Customer Service Assistant - Mouser Electronics (Hybrid)

Support Mouser Electronics’ customer service operations through accurate data entry, international order processing, chat assistance, and coordination with local and cross-functional teams.

विवरण

  • Maintain records and prepare, transmit, sort, and distribute faxes, mail, email, and reports as needed.
  • Uphold high standards of quality and service excellence.
  • Complete work promptly, meet daily productivity targets, and balance urgency with quality and accuracy.
  • Assist local Customer Service teams and provide support to other teams when required.
  • Help resolve complex or unusual requests while contributing to team best practices.
  • Enter and retrieve data using custom and other software to support department objectives, improve the customer experience, and advance customer service initiatives.

आवश्यकताएँ

  • Perform accurate, efficient data entry using word-processing, spreadsheet, database, and other computer commands, formatting materials as needed.
  • Proofread entered material and generated reports, investigate data discrepancies, and seek clarification or escalate issues to ensure customer requests are processed correctly.
  • Correctly process international orders involving multiple currencies and related requirements.
  • Demonstrate effective time management and planning and organizational skills.
  • Provide chat support in the local language and any other required languages.
  • Communicate professionally in writing and verbally in the local language, including by telephone.
  • Hold a bachelor’s degree.

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