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Atrium
Atrium
201 – 500 कर्मचारी
B2Bएचआर टेकभर्ती
Atrium is a woman-owned global workforce and talent solutions company serving employers through recruitment, HR technology and business-to-business workforce programs. Its services span recruiting, direct sourcing, recruitment process outsourcing, temporary and direct-hire placements, along with managed service programs, payrolling, employer-of-record services and independent-contractor compliance. Atrium also provides HR advisory support and develops workforce software and AI-enabled tools through its AIR Innovation Lab. The company combines talent services, consulting and technology to help organizations manage and scale extended workforces.
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कंपनी की नौकरियाँ

Client Services Manager, Workforce Programs

Oversee client delivery across Atrium’s MSP, EOR, and AOR workforce programs. Manage operations, compliance, reporting, and implementations as assignments change.

USसंयुक्त राज्यNJन्यू जर्सी
$90,000 – $95,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक संबंध सेवाएँग्राहक सेवा प्रतिनिधि

विवरण

  • Step into assigned client programs, sometimes at short notice, to maintain continuous coverage.
  • Learn each program’s VMS and reporting tools quickly.
  • Oversee the MSP requisition process from intake and supplier coordination to submittal review, interviews, and onboarding.
  • Track time-to-fill results and service-level agreement performance.
  • Lead daily EOR and AOR operations, including worker onboarding and compliance with classification and tax rules.
  • Work with Payroll and Finance to ensure accurate pay and billing.
  • Act as the primary client contact and escalation lead.
  • Use sound judgment to resolve issues involving clients, suppliers, and workers.
  • Prepare client reports and support quarterly business reviews with Atrium’s Data & Analytics Team.
  • Review and improve standard operating procedure documentation.
  • Prepare clear handoff notes at the beginning and end of each assignment.
  • Help implement new programs.
  • Train colleagues on Atrium’s tools, processes, and client-specific needs.
  • Provide day-to-day guidance to program staff during coverage assignments, without permanent direct reports.

आवश्यकताएँ

  • At least five years of progressive experience in MSP or contingent workforce program management, MSP desk operations, EOR/AOR, or workforce solutions, including two or more years in a manager-level position.
  • Practical experience with at least one major VMS platform, such as SAP Fieldglass, Beeline, or VNDLY, and the ability to learn new systems quickly.
  • Working knowledge of contingent workforce compliance, including co-employment risk, worker classification, and onboarding requirements.
  • Strong grasp of supplier and requisition management, invoicing, reporting, and program governance.
  • Excellent communication skills and the ability to build trust quickly with client stakeholders.
  • Flexibility to work onsite, in a hybrid arrangement, or remotely, depending on the assignment.
  • Willingness to travel, sometimes on limited notice.
  • Ability to remain seated for extended periods.
  • Ability to work remotely, in a hybrid arrangement (preferred at the Holmdel, New Jersey office), or at client sites as assignments require.
  • Ability to travel up to 50% for onsite coverage and access to reliable transportation.
  • Bachelor’s degree in a related field, or an equivalent combination of education and experience.

लाभ

  • 20 days of paid time off.
  • 11 paid holidays.
  • Medical, dental, and vision insurance.
  • Health Savings Account and Flexible Spending Account options.
  • Pet insurance.
  • Legal benefits.
  • 401(k) plan with an employer match.
  • Employee assistance programs.
  • Summer Fridays.
  • Flexible work arrangements—remote, hybrid, or onsite based on the client assignment.
  • Monthly company events, in-office amenities, and an active company culture.
  • Employee wellness programs.
  • Employee discounts through Working Advantage.
  • Professional development opportunities.
  • Commuter benefits.
  • Eligibility for a discretionary year-end bonus.

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