Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
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WEBIT Services एक आईटी परामर्श और प्रौद्योगिकी सेवा कंपनी है, जो संगठनों को उनके महत्वपूर्ण सिस्टम के प्रबंधन, सुरक्षा और विकास में सहायता करती है। इसकी सेवाओं में प्रबंधित आईटी सेवाएँ, साइबर सुरक्षा, सॉफ्टवेयर विकास, क्लाउड समाधान, बुनियादी ढाँचा नेटवर्किंग और व्यावसायिक निरंतरता की योजना शामिल हैं। कंपनी साझेदारी-आधारित दृष्टिकोण अपनाती है, तकनीकी निर्णयों को व्यावसायिक उद्देश्यों के अनुरूप बनाती है और परामर्श, विनिर्माण तथा लॉजिस्टिक्स क्षेत्रों में ग्राहकों की परिचालन संबंधी चुनौतियों का समाधान करने में मदद करती है।
Chief Information Officer (vCIO) – Hybrid
Serve as a virtual CIO for assigned clients, leading technology strategy, projects, and IT operations. Guide post-sales account management for WEBIT Services, a Chicago-based managed services provider.
संयुक्त राज्य
इलिनॉय$95,000 – $1,20,000 / वर्ष
हाइब्रिडपूर्णकालिकलीडआवश्यक भाषा: अंग्रेज़ीमुख्य प्रौद्योगिकी अधिकारीविवरण
- Serve as the primary liaison for assigned clients and manage their post-sales lifecycle
- Lead onboarding sessions and explain WEBIT’s onboarding and Help Desk procedures
- Plan remediation projects, communicate milestones, and establish clear expectations
- Coordinate client projects and Technology Business Reviews with Field Team, Help Desk, Impact, and Sales
- Keep client management records complete and accurate
- Compile monthly ticket-entry reports for assigned accounts
- Lead client technology discussions and connect IT initiatives to business objectives
- Evaluate final pre-sales proposals for alignment with WEBIT’s service offerings
- Manage client relationships, objectives, and expectations
- Develop and assess technical project plans
- Review RMM reports and prepare client-facing IT information reports
- Identify trends, recurring issues, and best practices in reports, then explain the findings to clients
- Advise clients on licensing guidelines and partner solutions
- Plan and execute client maintenance programs covering patches, application updates, antivirus profiles, workstation cleanup, Active Directory, and network documentation
- Review, validate, and update client records in the IT Glue database
- Take part in training and professional certification activities
- Build productive relationships with customers and vendors
- Define long-term technology roadmaps for assigned clients
- Contribute to the growth of the vCIO function and broader WEBIT initiatives
- Keep current with IT trends, standards, solutions, services, and technologies
आवश्यकताएँ
- At least two years of experience as a vCIO or Technical Account Manager at a managed IT service provider
- Working knowledge of server administration
- Experience supporting Windows Server versions 2003 through 2016
- Experience designing, managing, or maintaining Active Directory environments
- Foundational knowledge of Microsoft Exchange, SQL, and SharePoint
- Understanding of DNS, DHCP, and other server-side networking technologies
- Experience with VMware, Hyper-V, and comparable virtualization platforms
- Knowledge of SAN, NAS, shared storage, iSCSI, and Fibre Channel solutions
- Experience with firewalls, switches, and other networking technologies
- Familiarity with Cisco Meraki, SonicWall, or comparable business-grade solutions
- Knowledge of disaster recovery and backup technologies
- Experience with Office 365, Azure, and other cloud platforms
- Familiarity with iOS, Android, and Windows mobile operating systems
लाभ
- Health insurance fully covered by the company from day one
- Company-paid AD&D insurance
- Company-paid short- and long-term disability insurance
- Unlimited paid time off after 90 days
- Employee ownership opportunity
- Support for education and professional development
- Employee assistance program
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Life insurance
- Reimbursement for company travel
- Team-oriented culture with a strong sense of camaraderie
- Eligibility for employee ownership after one year of service
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