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CVS Health
CVS Health
खुदरास्वास्थ्य बीमास्वास्थ्य सेवा
CVS Health एक अमेरिकी स्वास्थ्य सेवा कंपनी है, जो स्वास्थ्य सेवाओं, स्वास्थ्य बीमा, फार्मेसी लाभ प्रबंधन और रिटेल फार्मेसी के क्षेत्रों में काम करती है। Aetna और CVS Caremark जैसे व्यवसायों के माध्यम से यह स्वास्थ्य कवरेज, दवाओं तक पहुंच, रोग प्रबंधन, विशेष दवाओं और मेल-ऑर्डर फार्मेसी सेवाओं में सहायता प्रदान करती है। इसकी स्थानीय फार्मेसियां और व्यापक स्वास्थ्य सेवाएं लोगों को आवश्यक स्वास्थ्य देखभाल अधिक सुविधाजनक और किफायती तरीके से प्राप्त करने में मदद करने के लिए बनाई गई हैं। CVS Health बीमा, फार्मेसी और स्वास्थ्य सेवाओं को एक साथ लाकर लोगों और समुदायों को उनकी स्वास्थ्य यात्रा के दौरान सहयोग प्रदान करती है।
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कंपनी की नौकरियाँ

Case Management Analyst – Louisiana Remote

CVS Health is hiring a remote Case Management Analyst in Louisiana to assess member needs, coordinate care, and connect members with appropriate services. The role supports improved health outcomes through education, advocacy, motivational interviewing, and resource navigation.

USसंयुक्त राज्यLAलुइज़ियाना
$21 – $36 / घंटा
रिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीव्यवसाय विश्लेषक

विवरण

  • Assess members comprehensively to identify needs, eligibility, care barriers, and intervention opportunities
  • Coordinate member care, support, and education to promote better health outcomes
  • Apply motivational interviewing to strengthen engagement and encourage healthier lifestyle changes
  • Help members make informed healthcare decisions and participate actively in their care plans
  • Work with case managers, supervisors, medical directors, providers, and other healthcare professionals
  • Present cases in interdisciplinary conferences to help achieve appropriate member outcomes
  • Recognize and escalate quality-of-care concerns through established processes
  • Help members obtain suitable services, benefits, and community resources
  • Negotiate access to services and support required to address member needs
  • Document case management activities accurately, promptly, and in compliance with requirements
  • Manage a varied caseload while meeting productivity, quality, and performance targets
  • Assist with case management programs, projects, policies, and process implementation
  • Use technology and multiple systems to support member care and maintain documentation
  • Work independently while balancing organizational priorities and deadlines

आवश्यकताएँ

  • At least two years of experience in case management, behavioral health, social services, healthcare, or a related field
  • Experience serving adult and/or adolescent populations
  • Strong customer service focus with effective problem-solving ability
  • Excellent verbal, written, and telephone communication skills
  • Proven motivational interviewing ability, including building rapport and trust by telephone
  • High attention to detail and strong documentation skills
  • Commitment to compliance, regulatory obligations, and quality standards
  • Well organized and self-directed, with the ability to work independently with minimal supervision
  • Strong time management and multitasking skills
  • Proficiency with computer systems and technology platforms used for case management and documentation
  • Ability to work effectively with members, providers, and internal stakeholders
  • Willingness to travel up to 50% of the time within 60 miles one way
  • Must live in Louisiana
  • Availability for a variable schedule, including two evenings per week until 9:00 PM local time
  • Ability to meet defined performance and productivity standards
  • Bachelor’s degree in healthcare, human services, social work, psychology, sociology, public health, or a related field
  • Preferred qualifications include Medicaid, waiver program, or Managed Care Organization experience; Certified Case Manager certification; a master’s degree in a healthcare or related field; crisis intervention, utilization review, case management, or discharge planning experience; experience with QuickBase or similar platforms; proficiency with Microsoft Teams, Outlook, Word, Excel, and SharePoint; and experience coordinating care for complex populations

लाभ

  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Additional resources for physical, emotional, and financial well-being, subject to eligibility

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