Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf बैंकों, खुदरा विक्रेताओं और किराना कारोबारों के लिए प्रौद्योगिकी विकसित करता है, जिससे उन्हें ग्राहक अनुभवों और रोज़मर्रा के संचालन को आधुनिक बनाने में मदद मिलती है। इसके पोर्टफोलियो में स्केलेबल, एआई-सक्षम समाधान, सहायता प्लेटफ़ॉर्म और सेवाएँ शामिल हैं, जिन्हें वित्तीय सेवाओं और खुदरा क्षेत्र में बदलती मांगों के अनुरूप तैयार किया गया है। कंपनी अधिक कुशल और पर्यावरण के प्रति जागरूक प्रौद्योगिकी के माध्यम से स्थिरता और वित्तीय सेवाओं तक व्यापक पहुँच पर भी ज़ोर देती है।

Associate Field Service Technician in Ecuador (Remote)

Maintain and support Diebold Nixdorf banking and retail hardware and software across an assigned territory in Ecuador. Responsibilities include troubleshooting, repairs, installations, preventive maintenance, and customer training.

विवरण

  • Install, debug, and maintain product and component hardware and software, primarily at customer sites
  • Perform scheduled inspections, cleaning, routine servicing, and minor repairs throughout an assigned territory
  • Verify product operation, resolve identified problems, and escalate issues in line with established procedures
  • Schedule service visits, complete required documentation, and help customers understand the delivered service and product functionality
  • Build working knowledge of Field Service Technician methods and procedures
  • Use diagnostic equipment to identify hardware and software failures
  • Complete repairs at the hardware component level
  • Clean and adjust mechanical components as needed
  • Configure and install applicable software
  • Carry out preventive maintenance and routine inspections according to documented procedures
  • Replenish consumable supplies as instructed
  • Install, relocate, add, modify, and remove hardware and software products
  • Teach customers how to use and operate installed hardware and software
  • Support initiatives designed to meet agreed key performance indicators
  • Contribute to special projects as assigned

आवश्यकताएँ

  • Relevant education or equivalent practical experience
  • One to two years of relevant field services experience, or an equivalent combination of education and experience
  • Strong written and verbal communication abilities
  • A driver's license and driving record meeting Diebold Nixdorf fleet standards

लाभ

  • Equal opportunity employment and a commitment to workplace diversity
  • Regular hardware and software training through on-the-job, classroom, and web-based programs

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