Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf банктерге, бөлшек сауда компанияларына және азық-түлік дүкендеріне арналған технологиялар әзірлеп, оларға клиенттер тәжірибесі мен күнделікті операцияларын жаңғыртуға көмектеседі. Компанияның портфеліне қаржылық қызметтер мен бөлшек сауда салаларындағы өзгермелі талаптарға жауап беруге арналған ауқымдалатын, жасанды интеллектпен жабдықталған шешімдер, қолдау платформалары және қызметтер кіреді. Сондай-ақ компания тиімділігі жоғары әрі қоршаған ортаға жауапты технологиялар арқылы тұрақты дамуға және қаржылық қызметтерге кеңірек қолжетімділікке басымдық береді.

Associate Field Service Technician in Ecuador (Remote)

Maintain and support Diebold Nixdorf banking and retail hardware and software across an assigned territory in Ecuador. Responsibilities include troubleshooting, repairs, installations, preventive maintenance, and customer training.

Сипаттама

  • Install, debug, and maintain product and component hardware and software, primarily at customer sites
  • Perform scheduled inspections, cleaning, routine servicing, and minor repairs throughout an assigned territory
  • Verify product operation, resolve identified problems, and escalate issues in line with established procedures
  • Schedule service visits, complete required documentation, and help customers understand the delivered service and product functionality
  • Build working knowledge of Field Service Technician methods and procedures
  • Use diagnostic equipment to identify hardware and software failures
  • Complete repairs at the hardware component level
  • Clean and adjust mechanical components as needed
  • Configure and install applicable software
  • Carry out preventive maintenance and routine inspections according to documented procedures
  • Replenish consumable supplies as instructed
  • Install, relocate, add, modify, and remove hardware and software products
  • Teach customers how to use and operate installed hardware and software
  • Support initiatives designed to meet agreed key performance indicators
  • Contribute to special projects as assigned

Талаптар

  • Relevant education or equivalent practical experience
  • One to two years of relevant field services experience, or an equivalent combination of education and experience
  • Strong written and verbal communication abilities
  • A driver's license and driving record meeting Diebold Nixdorf fleet standards

Артықшылықтар

  • Equal opportunity employment and a commitment to workplace diversity
  • Regular hardware and software training through on-the-job, classroom, and web-based programs

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