Consulting Cloud Architect, OpenShift
Red Hat
Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
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Diebold Nixdorf develops technology for banks, retailers, and grocers, helping them modernize customer experiences and day-to-day operations. Its portfolio includes scalable, AI-enabled solutions, support platforms, and services designed to respond to changing demands across financial services and retail. The company also emphasizes sustainability and broader access to financial services through more efficient, environmentally conscious technology.
Associate Field Service Technician in Ecuador (Remote)
Maintain and support Diebold Nixdorf banking and retail hardware and software across an assigned territory in Ecuador. Responsibilities include troubleshooting, repairs, installations, preventive maintenance, and customer training.
Description
- Install, debug, and maintain product and component hardware and software, primarily at customer sites
- Perform scheduled inspections, cleaning, routine servicing, and minor repairs throughout an assigned territory
- Verify product operation, resolve identified problems, and escalate issues in line with established procedures
- Schedule service visits, complete required documentation, and help customers understand the delivered service and product functionality
- Build working knowledge of Field Service Technician methods and procedures
- Use diagnostic equipment to identify hardware and software failures
- Complete repairs at the hardware component level
- Clean and adjust mechanical components as needed
- Configure and install applicable software
- Carry out preventive maintenance and routine inspections according to documented procedures
- Replenish consumable supplies as instructed
- Install, relocate, add, modify, and remove hardware and software products
- Teach customers how to use and operate installed hardware and software
- Support initiatives designed to meet agreed key performance indicators
- Contribute to special projects as assigned
Requirements
- Relevant education or equivalent practical experience
- One to two years of relevant field services experience, or an equivalent combination of education and experience
- Strong written and verbal communication abilities
- A driver's license and driving record meeting Diebold Nixdorf fleet standards
Benefits
- Equal opportunity employment and a commitment to workplace diversity
- Regular hardware and software training through on-the-job, classroom, and web-based programs
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