Superloop
Superloop
501 – 1,000 कर्मचारी
B2BB2Cदूरसंचार
Superloop ऑस्ट्रेलिया की एक दूरसंचार कंपनी है, जो इंटरनेट एक्सेस, फाइबर कनेक्टिविटी, NBN सेवाएँ और प्रबंधित नेटवर्क समाधान प्रदान करती है। इसके उत्पाद आवासीय और व्यावसायिक दोनों ग्राहकों की आवश्यकताओं को पूरा करते हैं और इनमें ब्रॉडबैंड, फिक्स्ड-लाइन कनेक्टिविटी तथा एंटरप्राइज़ नेटवर्किंग शामिल हैं। 501–1,000 कर्मचारियों वाली Superloop दूरसंचार और कनेक्टिविटी क्षेत्र में करियर के विविध अवसर प्रदान करती है।

Associate Billing and Accounts Receivable Specialist – Superloop (Hybrid)

Support customer billing inquiries, payment processing, and account updates for Superloop’s internet connectivity business. Help maintain accurate billing operations while delivering clear, effective customer service.

विवरण

  • Handle customer questions about billing statements, charges, and payment information
  • Describe billing procedures, investigate discrepancies, and resolve billing-related questions
  • Process credit card payments, direct debits, and other customer transactions
  • Record incoming payments accurately and without delay
  • Maintain customer billing addresses, contact information, and payment methods
  • Inform customers about scheduled payments, billing-policy updates, and other relevant changes
  • Keep complete records of billing activity, customer communications, and resolved issues
  • Follow applicable regulations, industry standards, and company policies in billing activities
  • Work with internal teams to resolve customer concerns and strengthen billing processes and service quality

आवश्यकताएँ

  • Open to school leavers with A/L studies in Commerce or Accounting, as well as candidates partly qualified in AAT, CIMA, ACCA, or CPA Foundation Level
  • Six months of internship or related work experience is advantageous
  • Able to handle high-volume work while meeting strict deadlines
  • Well-organized, with strong attention to detail
  • Capable of working productively both independently and within a team
  • Fluent English communication is required

लाभ

  • Quarterly Superstar Awards recognizing exceptional contributions
  • Milestone gifts and a birthday cake
  • Employee referral bonus
  • Fruits and nuts provided on Mondays and Wednesdays
  • Monthly employee engagement activities
  • Quarterly team outings
  • SuperEats affordable pre-ordered breakfast and lunch options
  • Flexible working arrangement with three office days and two home-working days once confirmed
  • Career Excellence Program
  • Employee Assistance Program
  • Supportive and inclusive workplace
  • Equal opportunity employment

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