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Superloop
Superloop
501 – 1 000 Darbuotojai
B2BB2CTelekomunikacijos
„Superloop“ yra Australijos telekomunikacijų paslaugų teikėja, teikianti interneto prieigą, šviesolaidinį ryšį, NBN paslaugas ir valdomus tinklo sprendimus. Jos produktai skirti tiek privatiems, tiek verslo klientams ir apima plačiajuostį ryšį, fiksuotojo ryšio paslaugas bei įmonių tinklus. „Superloop“ dirba 501–1 000 darbuotojų, o įmonė siūlo įvairių karjeros galimybių telekomunikacijų ir ryšio paslaugų sektoriuje.
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Darbai įmonėje

Associate Billing and Accounts Receivable Specialist – Superloop (Hybrid)

Support customer billing inquiries, payment processing, and account updates for Superloop’s internet connectivity business. Help maintain accurate billing operations while delivering clear, effective customer service.

LKŠri LankaHibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųSąskaitų išrašymo specialistas

Aprašymas

  • Handle customer questions about billing statements, charges, and payment information
  • Describe billing procedures, investigate discrepancies, and resolve billing-related questions
  • Process credit card payments, direct debits, and other customer transactions
  • Record incoming payments accurately and without delay
  • Maintain customer billing addresses, contact information, and payment methods
  • Inform customers about scheduled payments, billing-policy updates, and other relevant changes
  • Keep complete records of billing activity, customer communications, and resolved issues
  • Follow applicable regulations, industry standards, and company policies in billing activities
  • Work with internal teams to resolve customer concerns and strengthen billing processes and service quality

Reikalavimai

  • Open to school leavers with A/L studies in Commerce or Accounting, as well as candidates partly qualified in AAT, CIMA, ACCA, or CPA Foundation Level
  • Six months of internship or related work experience is advantageous
  • Able to handle high-volume work while meeting strict deadlines
  • Well-organized, with strong attention to detail
  • Capable of working productively both independently and within a team
  • Fluent English communication is required

Privalumai

  • Quarterly Superstar Awards recognizing exceptional contributions
  • Milestone gifts and a birthday cake
  • Employee referral bonus
  • Fruits and nuts provided on Mondays and Wednesdays
  • Monthly employee engagement activities
  • Quarterly team outings
  • SuperEats affordable pre-ordered breakfast and lunch options
  • Flexible working arrangement with three office days and two home-working days once confirmed
  • Career Excellence Program
  • Employee Assistance Program
  • Supportive and inclusive workplace
  • Equal opportunity employment

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