Advocate Aurora Health

Advocate Aurora Health एक स्वास्थ्य सेवा संगठन है, जो सेंट्रल शिकागोलैंड, सेंट्रल विस्कॉन्सिन, ग्रेटर मिलवॉकी और अन्य क्षेत्रों के समुदायों की सेवा करता है। इसके करियर अवसर एडवांस्ड प्रैक्टिस, व्यवहारिक स्वास्थ्य, नर्सिंग और स्वास्थ्य सेवा के अन्य क्षेत्रों तक फैले हुए हैं, इसलिए यह क्लिनिकल तथा व्यापक स्वास्थ्य सेवा क्षेत्र में भूमिकाएँ तलाशने वाले पेशेवरों के लिए प्रासंगिक है। संगठन उम्मीदवारों की सुरक्षा पर भी जोर देता है और एक सुव्यवस्थित भर्ती प्रक्रिया बनाए रखता है, जिसका उद्देश्य आवेदकों की संवेदनशील जानकारी की सुरक्षा में सहायता करना है।

कंपनी की नौकरियाँ

Assistant Vice President, Patient Contact Center Operations

Lead patient contact center operations for Advocate Aurora Health, coordinating centralized services, practice operations, resource management, and quality improvement across a large health system.

2 सप्ताह पहले

संयुक्त राज्य

उत्तरी कैरोलिना

$75 – $120 / घंटा

रिमोट पूर्णकालिक लीड आवश्यक भाषा: अंग्रेज़ी कॉल सेंटर प्रतिनिधि

विवरण

Support the development and management of centralized services
Partner with practices, physicians, executives, and system teams on improvement strategies
Provide leadership and direction to support organizational goals
Assist with centralized implementation, tracking, and reporting
Execute strategy while building productive stakeholder relationships through clear, diplomatic communication
Support strategic Medical Group programs and daily contact center operations
Analyze data, resolve problems and conflicts, manage relationships, and improve processes
Recommend evidence-based solutions and actions that advance quality improvement
Coordinate operations and resource management across multiple locations
Manage people and physical resources to improve efficiency and performance
Communicate clearly with teams and stakeholders to foster transparency, trust, and reliability
Oversee the daily operations of multiple practices through on-site practice managers
Assess, plan, coordinate, and evaluate clinical and operational activities to support high-quality, cost-effective care

आवश्यकताएँ

Bachelor’s degree required
At least 10 years of effective group practice or operational management experience
Experience in an integrated delivery system is highly desirable
MBA, MHA, or another relevant graduate degree preferred
Knowledge of financial management, telephony systems and reporting, customer relationship management, human resources, governance, organizational dynamics, planning and marketing, information management, risk management, and business and clinical operations
Ability to work under pressure and meet deadlines
Ability to lift and move reports and notebooks weighing up to 10 pounds
Proficiency with computers, a 10-key calculator, and telephone systems

लाभ

Comprehensive total rewards and well-being programs
Competitive compensation
Generous retirement offerings
Career development programs
Premium pay, including shift and on-call pay
Incentive pay for select positions
Potential for annual performance-based increases
Paid time off programs
Medical, dental, vision, life, and short- and long-term disability coverage
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Additional financial wellness programs
Educational assistance program

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