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Advocate Aurora Health
Advocate Aurora Health
Veselības apdrošināšanaVeselības aprūpe
Advocate Aurora Health ir veselības aprūpes organizācija, kas apkalpo kopienas Čikāgolendas centrālajā daļā, Viskonsinas centrālajā daļā, Milvoki lielākajā reģionā un citviet. Tās karjeras iespējas aptver progresīvo praksi, uzvedības veselības aprūpi, māsu aprūpi un citas veselības aprūpes jomas, tāpēc organizācija var būt aktuāla speciālistiem, kurus interesē klīniskie un plašāki veselības aprūpes nozares amati. Organizācija uzsver arī kandidātu drošību un uztur strukturētu personāla atlases procesu, kas paredzēts, lai palīdzētu aizsargāt pretendentu sensitīvo informāciju.
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Vakances uzņēmumā

Assistant Vice President, Patient Contact Center Operations

Lead patient contact center operations for Advocate Aurora Health, coordinating centralized services, practice operations, resource management, and quality improvement across a large health system.

USAmerikas Savienotās ValstisNCZiemeļkarolīna
75 $ – 120 $ / stunda
AttālinātiPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuZvanu centra pārstāvis

Apraksts

  • Support the development and management of centralized services
  • Partner with practices, physicians, executives, and system teams on improvement strategies
  • Provide leadership and direction to support organizational goals
  • Assist with centralized implementation, tracking, and reporting
  • Execute strategy while building productive stakeholder relationships through clear, diplomatic communication
  • Support strategic Medical Group programs and daily contact center operations
  • Analyze data, resolve problems and conflicts, manage relationships, and improve processes
  • Recommend evidence-based solutions and actions that advance quality improvement
  • Coordinate operations and resource management across multiple locations
  • Manage people and physical resources to improve efficiency and performance
  • Communicate clearly with teams and stakeholders to foster transparency, trust, and reliability
  • Oversee the daily operations of multiple practices through on-site practice managers
  • Assess, plan, coordinate, and evaluate clinical and operational activities to support high-quality, cost-effective care

Prasības

  • Bachelor’s degree required
  • At least 10 years of effective group practice or operational management experience
  • Experience in an integrated delivery system is highly desirable
  • MBA, MHA, or another relevant graduate degree preferred
  • Knowledge of financial management, telephony systems and reporting, customer relationship management, human resources, governance, organizational dynamics, planning and marketing, information management, risk management, and business and clinical operations
  • Ability to work under pressure and meet deadlines
  • Ability to lift and move reports and notebooks weighing up to 10 pounds
  • Proficiency with computers, a 10-key calculator, and telephone systems

Priekšrocības

  • Comprehensive total rewards and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Career development programs
  • Premium pay, including shift and on-call pay
  • Incentive pay for select positions
  • Potential for annual performance-based increases
  • Paid time off programs
  • Medical, dental, vision, life, and short- and long-term disability coverage
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Additional financial wellness programs
  • Educational assistance program

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