Lanlink Informática Ltda.
Lanlink Informática Ltda.
1988-yilda tashkil etilgan Lanlink Informática Ltda. — tashkilotlarga unumdorligini oshirish va faoliyatini modernizatsiya qilishda yordam beruvchi IT infratuzilmasi va xizmatlarini taqdim etadigan Braziliya texnologiya kompaniyasi. Kompaniya davlat va xususiy sektor tashkilotlari uchun ma’lumotlarni boshqarish, sun’iy intellekt, kiberxavfsizlik va ish joyi unumdorligi yechimlarini taklif etadi. Uning mijozlari qishloq xo‘jaligi, ta’lim, energetika, moliya va chakana savdo sohalaridagi tashkilotlarni o‘z ichiga oladi. Kompaniyada 501–1 000 nafar xodim ishlaydi va u IT, kiberxavfsizlik hamda sun’iy intellekt yo‘nalishlarida faoliyat yuritadi.

Junior IT Support Analyst – Hybrid in Brazil

Junior IT infrastructure support analyst at Lanlink, a Brazilian technology company. Manage Windows and Linux servers and resolve client incidents.

Tavsif

  • Analyze, diagnose, and resolve incidents and issues involving IT infrastructure
  • Manage IT service requests for Lanlink and its clients
  • Assist users and clients by telephone, through remote access, or in person
  • Install, configure, and administer operating systems on physical and virtual servers, including Windows Server and Linux
  • Support requests involving virtualization, backups, and email
  • Assist Level 2 teams with IT request resolution
  • Attend training sessions and operational meetings
  • Deliver support within contractually defined SLAs
  • Log all completed activities in the ticketing system
  • Document processes and procedures for deploying new technologies and creating or modifying servers
  • Follow client-specific contractual processes and Lanlink’s internal procedures
  • Develop knowledge base materials for Level 1, Level 2, and Level 3 support teams
  • Train Level 2 and Level 3 technicians and analysts when needed
  • Escalate complex incidents and issues to specialist teams for assistance

Talablar

  • Completed or ongoing higher education in IT or a related field
  • Experience providing IT infrastructure support
  • Experience with Windows Server is preferred

Imtiyozlar

  • Health insurance through Hapvida, Bradesco Saúde, or Unimed, depending on local availability
  • Hapvida Odonto or Bradesco Dental insurance
  • Alelo meal or food allowance
  • Life insurance fully paid by Lanlink
  • Transportation allowance
  • Pharmacy benefit
  • University partnership benefit
  • TotalPass
  • Access to an internal learning platform
  • Moodar platform with discounted therapy for employees

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish