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Mouser Electronics
Mouser Electronics
1 001 – 5 000 Xodimlar
KonsaltingLogistikaMarketing
Mouser Electronics yarimo‘tkazgichlar va elektron komponentlarning global distribyutori bo‘lib, loyihalash muhandislari hamda xarid jamoalarini 1 200 dan ortiq ishlab chiqaruvchi brendlarning mahsulotlari bilan bog‘laydi. Uning katalogiga yarimo‘tkazgichlar, ulash komponentlari, passiv komponentlar va elektromexanik qismlar kiradi. Kompaniya yangi chiqarilgan texnologiyalarni tezda foydalanish uchun taqdim etishga e’tibor qaratadi. Mahalliy savdo va xizmat ko‘rsatish markazlari butun dunyo bo‘ylab faoliyat yuritadigan mijozlarni qo‘llab-quvvatlaydi.
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Customer Service Assistant - Bengaluru Hybrid

Support Mouser Electronics customers through accurate data entry, international order processing, chat assistance, and coordination with customer service teams. This hybrid role also handles reporting, records, and complex service requests.

INHindistonGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Enter data accurately and format materials according to business requirements.
  • Proof documents and generated reports, investigate discrepancies, and help ensure customer requests are processed correctly.
  • Maintain records and prepare, send, sort, and distribute faxes, mail, emails, and reports.
  • Uphold strong standards for service quality and operational excellence.
  • Complete assigned work promptly while meeting daily productivity targets and maintaining accuracy.
  • Provide chat-based customer support when needed.
  • Assist local Customer Service teams and collaborate with other departments as required.
  • Handle complex or unusual requests and contribute useful best practices.

Talablar

  • Bachelor’s degree.
  • Accurate, efficient data entry skills using word processing, spreadsheet, database, and related computer applications.
  • Ability to proof entered information and generated reports, investigate discrepancies, request clarification, and escalate data concerns to supervisors.
  • Ability to manage multiple currencies and the requirements associated with international orders.
  • Strong time management, planning, and organizational skills.
  • Professional verbal and written communication in the local language, including telephone-based communication.
  • Local-language proficiency plus any additional languages required for chat support.

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