Mouser Electronics
Mouser Electronics
Mouser Electronics सेमीकंडक्टर और इलेक्ट्रॉनिक घटकों का एक वैश्विक वितरक है, जो डिज़ाइन इंजीनियरों और खरीद टीमों को 1,200 से अधिक निर्माता ब्रांडों के उत्पादों से जोड़ता है। इसके कैटलॉग में सेमीकंडक्टर, इंटरकनेक्ट, निष्क्रिय घटक और इलेक्ट्रोमैकेनिकल पुर्ज़े शामिल हैं, जिनका उद्देश्य नई जारी की गई तकनीकों को तेज़ी से उपलब्ध कराना है। स्थानीय बिक्री और सेवा केंद्र इसके दुनियाभर के संचालन के तहत ग्राहकों की सहायता करते हैं।

Customer Service Assistant - Bengaluru Hybrid

Support Mouser Electronics customers through accurate data entry, international order processing, chat assistance, and coordination with customer service teams. This hybrid role also handles reporting, records, and complex service requests.

विवरण

  • Enter data accurately and format materials according to business requirements.
  • Proof documents and generated reports, investigate discrepancies, and help ensure customer requests are processed correctly.
  • Maintain records and prepare, send, sort, and distribute faxes, mail, emails, and reports.
  • Uphold strong standards for service quality and operational excellence.
  • Complete assigned work promptly while meeting daily productivity targets and maintaining accuracy.
  • Provide chat-based customer support when needed.
  • Assist local Customer Service teams and collaborate with other departments as required.
  • Handle complex or unusual requests and contribute useful best practices.

आवश्यकताएँ

  • Bachelor’s degree.
  • Accurate, efficient data entry skills using word processing, spreadsheet, database, and related computer applications.
  • Ability to proof entered information and generated reports, investigate discrepancies, request clarification, and escalate data concerns to supervisors.
  • Ability to manage multiple currencies and the requirements associated with international orders.
  • Strong time management, planning, and organizational skills.
  • Professional verbal and written communication in the local language, including telephone-based communication.
  • Local-language proficiency plus any additional languages required for chat support.

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