People Corporation is a Canadian provider of group benefits, retirement programs, and human resource services. It works with organizations across sectors, including Indigenous groups, public institutions, associations, and franchises, offering support in benefits administration, retirement planning, HR consulting, health and wellness, and disability management. Its services span the employee experience and organizational needs, from workforce programs to ongoing benefits and retirement support.
Client Service Specialist, Group Benefits
Administer group benefits plans, support claims, and resolve client concerns. Work with clients, insurers, advisors, and plan members to deliver People Corporation’s benefits and HR services.
Tavsif
- Build and maintain relationships with clients and insurance carriers.
- Handle client requests, claims, and ongoing administration of group accounts.
- Respond to product and service questions from insurers, clients, advisors, and plan members.
- Process client enrollments, terminations, plan amendments, salary and status updates, and related system records.
- Assist Account Managers with new group setup, client service, and administration.
- Protect the security and confidentiality of client information.
- Train new and existing clients in benefit plan administration.
- Help clients with claims and online processing.
- Prepare and deliver required client materials on schedule.
Talablar
- Bring at least two years of professional experience in the group benefits industry.
- Have at least two years of professional experience in a client-focused environment and a commitment to excellent service.
- Have completed post-secondary education in a relevant field.
- Bring a positive, professional approach that supports collaboration and relationship building.
- Have strong conflict resolution skills.
- Have excellent problem-solving and troubleshooting skills.
- Have excellent written and verbal communication skills.
- Be able to manage multiple tasks and priorities to meet client and internal needs.
- Fluency in French and English is considered an asset.
Imtiyozlar
- Extended health and dental coverage.
- A retirement savings plan with employer contributions.
- Health and wellness programs.
- Mental health programs and support for you and your family.
- Support for completing industry designations.
- Competitive compensation.
- Opportunities to learn alongside experienced colleagues.