Baptist Health je neprofitni zdravstveni sistem, ki prebivalcem Južne Floride zagotavlja zdravstveno oskrbo prek 12 bolnišnic in približno 200 ambulantnih centrov, ustanov za nujno pomoč ter zdravniških ordinacij. Več kot 29.000 zaposlenih in 4.500 zdravnikov nudi oskrbo v okrožjih Miami-Dade, Monroe, Broward in Palm Beach, pri čemer sistem ponuja specializirane programe na področju onkologije, bolezni srca in ožilja, bolezni možganov in hrbtenice ter ortopedije. Baptist Health, ki ga vodi na veri temelječe poslanstvo, usmerjeno v skupnost, se osredotoča na klinično kakovost, varnost pacientov, razvoj zaposlenih in dostopno zdravstveno oskrbo.
Patient Access Scheduler, Florida Remote
Schedule patient appointments remotely for Baptist Health, handling registration and insurance verification. Deliver friendly service while meeting call center quality standards.
Opis
- Arrange appointments for diagnostic, surgical, therapy, physician office, and other procedures or treatments.
- Collect and verify patient demographic and insurance details.
- Register patients and enter information into the scheduling system.
- Work in a call center environment.
- Meet individual quality targets.
- Serve patients of all ages, families, employees, physicians, and community members with professionalism, compassion, and friendliness.
Zahteve
- High school education, certificate, GED, training, or equivalent experience.
- Complete and pass the Patient Access training course.
- Work effectively in a high-volume, fast-paced environment.
- Perform basic mathematical calculations.
- Be detail-oriented, organized, compassionate, and a team player, with strong customer service and interpersonal communication skills.
- Basic familiarity with medical and insurance terminology is preferred.
- Experience using computer applications such as Microsoft Office or EMR systems, along with accurate typing skills.
- Knowledge of HIPAA, AHCA, EMTALA, Medicare coverage structure, and medical necessity compliance guidelines.
- English and Spanish or Creole bilingual ability is preferred.
- Less than one year of minimum required experience.
Ugodnosti
- Career development opportunities with clear advancement paths and ongoing support.
- Comprehensive health and wellness resources.
- A wellness program that may help employees eliminate their medical plan deductible.
- Tuition reimbursement.