„Baptist Health“ yra ne pelno siekianti sveikatos priežiūros sistema, aptarnaujanti Pietų Floridą per 12 ligoninių ir maždaug 200 ambulatorinių centrų, skubiosios pagalbos įstaigų bei gydytojų praktikų. Daugiau nei 29 000 darbuotojų ir 4 500 gydytojų teikia priežiūrą Majamio-Dade, Monro, Brovardo ir Palm Bičo apygardose. Sistemoje vykdomos specializuotos vėžio, širdies ir kraujagyslių, smegenų ir stuburo bei ortopedijos programos. Tikėjimu ir bendruomene grindžiama misija skatina „Baptist Health“ daugiausia dėmesio skirti klinikinei priežiūros kokybei, pacientų saugai, darbuotojų tobulėjimui ir prieinamai sveikatos priežiūrai.
Patient Access Scheduler, Florida Remote
Schedule patient appointments remotely for Baptist Health, handling registration and insurance verification. Deliver friendly service while meeting call center quality standards.
Aprašymas
- Arrange appointments for diagnostic, surgical, therapy, physician office, and other procedures or treatments.
- Collect and verify patient demographic and insurance details.
- Register patients and enter information into the scheduling system.
- Work in a call center environment.
- Meet individual quality targets.
- Serve patients of all ages, families, employees, physicians, and community members with professionalism, compassion, and friendliness.
Reikalavimai
- High school education, certificate, GED, training, or equivalent experience.
- Complete and pass the Patient Access training course.
- Work effectively in a high-volume, fast-paced environment.
- Perform basic mathematical calculations.
- Be detail-oriented, organized, compassionate, and a team player, with strong customer service and interpersonal communication skills.
- Basic familiarity with medical and insurance terminology is preferred.
- Experience using computer applications such as Microsoft Office or EMR systems, along with accurate typing skills.
- Knowledge of HIPAA, AHCA, EMTALA, Medicare coverage structure, and medical necessity compliance guidelines.
- English and Spanish or Creole bilingual ability is preferred.
- Less than one year of minimum required experience.
Privalumai
- Career development opportunities with clear advancement paths and ongoing support.
- Comprehensive health and wellness resources.
- A wellness program that may help employees eliminate their medical plan deductible.
- Tuition reimbursement.