Baptist Health ir bezpeļņas veselības aprūpes sistēma, kas apkalpo Dienvidfloridu, izmantojot 12 slimnīcas un aptuveni 200 ambulatorās aprūpes centru, neatliekamās palīdzības iestāžu un ārstu prakšu. Vairāk nekā 29 000 darbinieku un 4 500 ārstu nodrošina aprūpi Maiami-Daidas, Monro, Brovardas un Palmbīčas apgabalos. Sistēmā ir specializētas programmas onkoloģijā, sirds un asinsvadu veselībā, smadzeņu un mugurkaula aprūpē, kā arī ortopēdijā. Baptist Health darbību vada uz ticību un kopienu orientēta misija, galveno uzmanību pievēršot klīniskās aprūpes kvalitātei, pacientu drošībai, darbinieku attīstībai un pieejamai aprūpei.
Patient Access Scheduler, Florida Remote
Schedule patient appointments remotely for Baptist Health, handling registration and insurance verification. Deliver friendly service while meeting call center quality standards.
Apraksts
- Arrange appointments for diagnostic, surgical, therapy, physician office, and other procedures or treatments.
- Collect and verify patient demographic and insurance details.
- Register patients and enter information into the scheduling system.
- Work in a call center environment.
- Meet individual quality targets.
- Serve patients of all ages, families, employees, physicians, and community members with professionalism, compassion, and friendliness.
Prasības
- High school education, certificate, GED, training, or equivalent experience.
- Complete and pass the Patient Access training course.
- Work effectively in a high-volume, fast-paced environment.
- Perform basic mathematical calculations.
- Be detail-oriented, organized, compassionate, and a team player, with strong customer service and interpersonal communication skills.
- Basic familiarity with medical and insurance terminology is preferred.
- Experience using computer applications such as Microsoft Office or EMR systems, along with accurate typing skills.
- Knowledge of HIPAA, AHCA, EMTALA, Medicare coverage structure, and medical necessity compliance guidelines.
- English and Spanish or Creole bilingual ability is preferred.
- Less than one year of minimum required experience.
Priekšrocības
- Career development opportunities with clear advancement paths and ongoing support.
- Comprehensive health and wellness resources.
- A wellness program that may help employees eliminate their medical plan deductible.
- Tuition reimbursement.