Wolters Kluwer razvija strokovne informacijske rešitve, programsko opremo in storitve za ljudi, ki delajo v zdravstvu, pravu, računovodstvu, obdavčitvi, financah, reviziji, upravljanju tveganj, skladnosti in regulativnih dejavnostih. Njegovi izdelki zdravnikom, medicinskim sestram ter poslovnim in pravnim strokovnjakom pomagajo organizirati zapleteno delo, sprejemati premišljene odločitve in reševati zahtevne izzive. Wolters Kluwer deluje v več kot 180 državah in zaposluje več kot 21.000 ljudi ter združuje strokovno znanje s področij zdravstva, pravnih storitev in svetovanja. Njegova organizacija za razvoj kariere podpira priložnosti za strokovnjake, ki jih zanima ustvarjanje orodij in informacijskih virov za uporabo v teh sektorjih.
Lead CX/UX Designer at Wolters Kluwer (Hybrid, Coppell, TX)
Lead end-to-end research and design across connected tax and accounting software workflows. Partner with product and engineering teams to improve customer experiences through evidence-led design.
Združene države Amerike
Teksas107.500 $ – 188.400 $ / leto
HibridnoPolni delovni časSeniorZahtevani Jezik: angleščinaOblikovalec izdelkovOpis
- Lead research and design for complex product areas and connected workflows.
- Conduct customer research to uncover unmet needs, test assumptions, and frame problems.
- Own research while drawing on UX research specialists when needed.
- Set priorities with Product and Engineering based on customer evidence, business goals, and technical constraints.
- Create concepts and testable prototypes to explore future experiences and guide roadmap decisions.
- Translate selected concepts into detailed interaction and visual designs.
- Work with Engineering through implementation and address gaps in the user experience.
- Apply AI and code-based tools to speed up research and prototyping, validate outputs, and demonstrate responsible use.
- Refine design patterns and collaborate with Principal designers on shared standards and broader experience direction.
- Set and monitor success measures using product usage data and customer feedback.
- Mentor UX colleagues, facilitate critiques, and align stakeholders with evidence-based recommendations.
Zahteve
- A track record of independently leading research and design for complex products, with a portfolio linking problem framing and design choices to measurable outcomes.
- Strong ability to plan and conduct interviews, observe workflows, and run usability studies.
- Skill in choosing research methods, synthesizing findings, and assessing the limits of available evidence.
- Deep knowledge of information architecture, complex workflows, and detailed interface design.
- Experience creating realistic interactive prototypes with UX, AI, and code-based tools.
- Sound judgment in selecting prototyping methods and verifying results.
- Ability to clarify ambiguous needs and influence priorities with Product and Engineering.
- Experience improving reusable design patterns and applying accessibility standards.
- Ability to align stakeholders, navigate tradeoffs, and coach designers.
- Experience setting success measures and evaluating post-release results with research and product data.
- Legal authorization to work in the United States without employer sponsorship, now or in the future.
Ugodnosti
- Medical, dental, and vision plans
- 401(k) plan
- FSA/HSA
- Commuter benefits
- Tuition assistance
- Vacation and sick time
- Paid parental leave
- Bonus eligibility