Havas je globalna komunikacijska in oglaševalska skupina, ki deluje na področju trženja, medijev in svetovanja. Njene multidisciplinarne storitve vključujejo razvoj kreativnih rešitev, strategijo blagovnih znamk in oblikovanje, medijsko načrtovanje, uporabniško izkušnjo, poslovno preobrazbo, komuniciranje na področju zdravja in dobrega počutja, odnose z javnostmi, javne zadeve, partnerstva, dogodke, produkcijo, vsebine in odnose z vlagatelji. Havas uporablja tudi podatke in umetno inteligenco v okviru svojega pristopa Converged.AI ter podpira raziskovalne pobude in projekte s pozitivnim vplivom, osredotočene na pomen blagovnih znamk, vpoglede v vedenje potrošnikov in trajnost. Delovne priložnosti so lahko primerne za strokovnjake, ki jih zanima povezovanje komunikacijskega znanja s tehnologijo, strategijo in kreativnim delom.
Group Head of Client Services
Lead teams and strategic client accounts at Havas Media Germany, an integrated media agency. Shape digital media strategies, client recommendations, and opportunities for business growth.
Opis
- Oversee the client-facing business unit’s daily operations.
- Lead the team and report to the Account Director.
- Provide professional and disciplinary leadership, supporting employees’ career and personal development.
- Manage a major client account strategically and operationally, delivering consistently strong advice.
- Turn business and communications goals into integrated media strategies and campaign objectives.
- Develop digital and integrated media strategies.
- Evaluate how media channels fit the communications mix and recommend cross-channel actions.
- Advise on channel selection, budget allocation, and communications solutions.
- Support campaign delivery with reporting and optimization.
- Coordinate work among clients, the Account Director, the business unit, channel teams, and specialists.
- Present and explain strategies and recommendations to clients.
- Raise relevant issues and opportunities with clients proactively.
- Challenge existing approaches and build client relationships strategically.
- Spot opportunities to grow accounts through additional services, and develop and deliver proposals with Havas teams.
- Contribute to new-business pitches and other business development work.
Zahteve
- Relevant experience in media and communications consulting, ideally at an agency and managing complex client accounts.
- Strong digital expertise, strategic knowledge, and substantial media planning experience.
- Understanding of how media channels work together within an integrated communications mix.
- Ability to turn business and communications goals into clear media strategies and actionable recommendations.
- Confident, persuasive, and credible when working with clients.
- Strong presentation and communication skills.
- Ability to question established assumptions, structures, and processes and bring a broader perspective.
- Strong grasp of client needs and business opportunities.
- Ability to present products and solutions convincingly with a focus on customer needs.
- Experience managing employees and supporting their professional development.
- Self-directed, proactive, and organized approach to work.
- Strategic and entrepreneurial mindset with a focus on solutions.
- Fluent spoken and written German and English.
Ugodnosti
- Hybrid work, with up to 50% of working time from home.
- Option to work abroad for up to six weeks per year.
- Sabbatical opportunities.
- Protected focus time from 12:00 to 14:00, with no calls or recurring meetings.
- Fitness First full membership for €10 per month.
- BusinessBike bicycle leasing.
- Deutschlandticket for public transport.
- Team events, including TGIF gatherings, Christmas parties, and summer parties.
- Individual development plan.
- Regular feedback and tailored training.
- Access to Havas University, offering more than 200 courses and workshops.
- Company-supported occupational pension contributions of up to €60 per month.