Hotelbeds este o companie TravelTech B2B care operează în sectoarele ospitalității, logisticii și turismului. Platformele sale bazate pe cloud ajută companiile să acceseze unități de cazare și produse de călătorie auxiliare, conectând furnizori și parteneri comerciali din întregul ecosistem al turismului. Spre deosebire de furnizorii de servicii de călătorie orientați către consumatori, Hotelbeds deservește exclusiv clienți comerciali, combinând tehnologia cu expertiza piețelor locale și sprijinul unei echipe de peste 3.000 de profesioniști. Profilul său de carieră poate fi relevant pentru candidații interesați să dezvolte produse și servicii pentru industria globală a turismului.
Tailormade Executive - Part-Time Remote UK
Convert tailor-made travel enquiries into profitable bookings for HBX Group. Manage quotations, customer follow-up, supplier coordination, and commercial opportunities.
Descriere
- Handle tailor-made enquiries and quotation requests across the company’s brands
- Prepare accurate quotations and follow up proactively to improve conversion rates
- Coordinate suppliers and internal teams to deliver quotations within 24–48 hours
- Work with Sales and Ecommerce to uncover new business opportunities and support account growth
- Generate sales opportunities through outbound calling, lead management, and customer follow-up
- Assist the Sourcing team with supplier administration and operational tasks
- Keep enquiries, quotations, and bookings accurately recorded in business systems
- Provide professional customer service and resolve issues promptly
- Increase profitable sales by pursuing revenue and margin opportunities
Cerințe
- Demonstrated commercial and sales focus, with the ability to turn enquiries into bookings while protecting revenue and margins
- Excellent written and spoken communication, with a strong customer-service orientation
- Highly organised, accurate, and capable of handling competing priorities
- Able to manage relationships effectively with internal stakeholders and external suppliers
- Strong judgement, negotiation, problem-solving, and decision-making skills
- Comfortable working in a fast-moving, target-led environment
- Commercially aware and analytical, including the ability to evaluate pricing, margins, and opportunities
- Proficient in Microsoft Office, especially Excel, Outlook, and Word
- Confident using AI-enabled productivity tools
- Experience in travel reservations, customer service, sales support, or commercial operations
- Experience interpreting data and turning findings into actionable insights
- Strong administration skills and accurate record-keeping in business systems
- Knowledge of B2B and B2C travel distribution is an advantage
- Able to establish effective relationships with stakeholders at all levels
Beneficii
- Attractive benefits package
- Innovative, collaborative, and multicultural working environment
- Opportunities to develop lasting professional relationships with colleagues and partners worldwide
- Career growth opportunities locally or across the company’s global locations