Hotelbeds is a B2B TravelTech company operating across the hospitality, logistics, and travel sectors. Its cloud-based platforms help businesses access accommodation and ancillary travel products, connecting suppliers and commercial partners throughout the travel ecosystem. Unlike consumer-focused travel providers, Hotelbeds serves business customers exclusively, combining technology with local market expertise and support from a team of more than 3,000 professionals. Its careers profile may be relevant to candidates interested in building products and services for the global travel industry.
Tailormade Executive - Part-Time Remote UK
Convert tailor-made travel enquiries into profitable bookings for HBX Group. Manage quotations, customer follow-up, supplier coordination, and commercial opportunities.
Description
- Handle tailor-made enquiries and quotation requests across the company’s brands
- Prepare accurate quotations and follow up proactively to improve conversion rates
- Coordinate suppliers and internal teams to deliver quotations within 24–48 hours
- Work with Sales and Ecommerce to uncover new business opportunities and support account growth
- Generate sales opportunities through outbound calling, lead management, and customer follow-up
- Assist the Sourcing team with supplier administration and operational tasks
- Keep enquiries, quotations, and bookings accurately recorded in business systems
- Provide professional customer service and resolve issues promptly
- Increase profitable sales by pursuing revenue and margin opportunities
Requirements
- Demonstrated commercial and sales focus, with the ability to turn enquiries into bookings while protecting revenue and margins
- Excellent written and spoken communication, with a strong customer-service orientation
- Highly organised, accurate, and capable of handling competing priorities
- Able to manage relationships effectively with internal stakeholders and external suppliers
- Strong judgement, negotiation, problem-solving, and decision-making skills
- Comfortable working in a fast-moving, target-led environment
- Commercially aware and analytical, including the ability to evaluate pricing, margins, and opportunities
- Proficient in Microsoft Office, especially Excel, Outlook, and Word
- Confident using AI-enabled productivity tools
- Experience in travel reservations, customer service, sales support, or commercial operations
- Experience interpreting data and turning findings into actionable insights
- Strong administration skills and accurate record-keeping in business systems
- Knowledge of B2B and B2C travel distribution is an advantage
- Able to establish effective relationships with stakeholders at all levels
Benefits
- Attractive benefits package
- Innovative, collaborative, and multicultural working environment
- Opportunities to develop lasting professional relationships with colleagues and partners worldwide
- Career growth opportunities locally or across the company’s global locations