Key Account Manager, Lighting Projects — Tokyo
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Manage strategic customer accounts and complex lighting projects for Signify in Japan. Drive sales growth, tenders, customer partnerships, and sustainable lighting solutions.
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Hustler Marketing este o agenție de marketing prin e-mail care deservește branduri de comerț electronic prin campanii axate pe retenție și bazate pe date. Serviciile sale includ marketing prin e-mail, marketing prin SMS și publicitate bazată pe conținut generat de utilizatori (UGC), cu strategii concepute pentru a îmbunătăți indicatori de interacțiune precum ratele de deschidere, ratele de accesare și valoarea pe durata ciclului de viață al clientului. Agenția combină creșterea listelor, execuția specifică fiecărei platforme, optimizarea ratei de conversie și anumite eforturi de achiziție a clienților, conectând marketingul de retenție cu dezvoltarea mai amplă a brandului. Hustler Marketing colaborează cu peste 350 de branduri și atribuie managerilor de cont cel mult trei clienți, susținând relații cu clienții concentrate și personalizate.
Senior Ecommerce Design Team Lead - Colombia Remote
Lead Hustler Marketing’s ecommerce design function across email, SMS, advertising, GIF, and short-form video creative. Review output, coordinate workloads, mentor designers, and maintain consistent client-facing quality.
Descriere
- Lead the Design Team’s daily operations while balancing quality standards with team coordination
- Review creative before delivery to Account Managers or clients and give clear, actionable feedback
- Assess hierarchy, contrast, calls to action, image-to-text balance, and mobile performance issues
- Guide Account Managers on visual campaign needs and challenge incomplete briefs
- Create design assets directly when workload demands it
- Maintain consistent creative across client brands, industries, and visual systems
- Define and enforce standards for email and SMS campaigns, advertisements, GIFs, and short-form video
- Advise on client brand identity, creative concepts, refinements, and optimisation opportunities
- Plan and assign the weekly workload based on Account Manager requests
- Resequence the queue when priorities shift, team members are unavailable, or urgent client work arrives
- Track capacity and redistribute assignments to help prevent missed deadlines
- Serve as the initial escalation point for design blockers
- Ensure client-account design objectives are delivered
- Lead group meetings and hold recurring one-to-one sessions
- Gather team feedback, resolve concerns, and communicate outcomes
- Coach designers and help develop their capabilities
- Onboard new members of the design team
- Connect Design with other service teams through workshops, tutorials, and documentation
- Deliver training and practical skill-development sessions
- Find and improve inefficient workflows, handoffs, and communication practices
- Create and maintain team documentation
- Review Figma updates and incorporate valuable features into team processes
- Follow design and email-marketing trends and share relevant insights
- Present industry best practices to the Service Director and wider team
- Handle projects and initiatives assigned by the Service Director
- Report to the Service Director while working with Account Managers and other Hustler Marketing teams
Cerințe
- At least five years of graphic design experience, including three or more years focused on email marketing design
- Advanced Figma expertise, including creating and using component libraries
- Working knowledge of Adobe Creative Suite or Affinity
- Experience creating advertising graphics, animated GIFs, and short video edits
- A portfolio demonstrating effective, on-brand work across multiple clients, stores, and industries
- Experience leading, mentoring, or coordinating designers
- Ability to assess creative work and provide precise, actionable written feedback
- Ability to assign and reprioritise a team’s weekly workload, including with limited notice
- Basic familiarity with web design and landing pages is advantageous
- Experience with Klaviyo or a similar email marketing platform is advantageous
- Comfort using Slack, Asana, Hubstaff, Google Workspace, and Figma
- Fluent written and spoken English
- Prior remote-work experience, preferably within a distributed, multi-time-zone team
- Availability and responsiveness Monday through Friday from 3 to 6 PM Barcelona time
- Capacity to work consistently 30 to 35 hours per week, equivalent to 140 hours per month
- Reliable internet access, a laptop or PC, and the ability to participate in video calls
- Commitment to full-time work
- Contractor engagement after signing a non-disclosure agreement
- Exclusivity agreement prohibiting similar work elsewhere during the engagement with Hustler Marketing
Beneficii
- Fixed monthly compensation paid in US dollars
- Fully remote work arrangement
- Performance reviews every nine to twelve months, with the first review after three to six months
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