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State Street
State Street
Sponsor pentru viza H1BFinanțeFintechServicii bancare
State Street este o companie globală de servicii financiare care deservește investitorii instituționali prin soluții de administrare a investițiilor și servicii pentru investiții. Oferta sa include administrarea activelor, servicii de custodie și cercetare investițională, susținute de expertiză în domeniul financiar, al tehnologiei financiare și al serviciilor bancare. Compania se concentrează pe sprijinirea clienților în gestionarea activităților investiționale complexe prin date, perspective și capacități operaționale concepute pentru a îmbunătăți eficiența și a susține luarea deciziilor financiare.
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Senior Associate, ServiceNow CMDB and Asset Management - Krakow Onsite

Senior ServiceNow CMDB and IT asset management specialist at State Street, responsible for configuration data, ITIL processes, discovery, integrations, compliance, and data quality.

PLPolonia
87.000 zł / an
La sediuNormă întreagăSeniorLimbă Obligatorie: englezăServiceNow
CloudITSMServiceNow

Descriere

  • Manage the complete lifecycle of configuration items and IT assets in the ServiceNow CMDB.
  • Maintain accurate, complete, consistent, and reliable CMDB and asset records.
  • Work with ServiceNow developers, solution architects, and integration teams to maintain data flow across the CMDB, discovery tools, and external systems.
  • Track, assess, and report CMDB health measures covering completeness, correctness, and compliance.
  • Direct remediation activities when CMDB data deficiencies are found.
  • Support ServiceNow Discovery, Service Mapping, and integrations that populate configuration item and asset data accurately and automatically.
  • Maintain CMDB processes and data in line with audit, risk, security, and regulatory obligations.
  • Contribute to CMDB, Foundation Data, and CSDM programs across the organization.

Cerințe

  • Demonstrated hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
  • Experience supporting IT Asset Management and Configuration Management processes aligned with ITIL standards.
  • Strong analytical and problem-solving abilities focused on data quality and process improvement.
  • Four to eight years of relevant experience in ServiceNow, CMDB, IT Asset Management, or related ITSM functions.
  • ServiceNow Certified System Administrator certification and additional ServiceNow credentials are preferred.
  • ITIL v3 or v4 certification and advanced knowledge of ITIL practices are advantageous.
  • Working knowledge of ServiceNow Discovery and system integrations, including APIs, data imports, and third-party tools.
  • Familiarity with cloud platforms, hybrid infrastructure, and contemporary IT operations models.

Beneficii

  • Permanent employment contract from the first day.
  • Extra leave, including a birthday day off and days off for the third and fifth work anniversaries.
  • Gold medical coverage for employees and their partners and children.
  • Premium life insurance and private pension plan.
  • Soft-skills training, technical workshops, language courses, and development programs.
  • Opportunities to volunteer with company initiatives, employee networks, or organizations of your choice.
  • A range of employee well-being programs.
  • Additional benefits may apply according to role seniority.
  • Discretionary annual awards based on performance.
  • Support designed to promote flexible work-life arrangements.
  • Paid volunteer days.
  • Employee network participation.

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