Broadridge
Broadridge
Broadridge dezvoltă soluții tehnologice și operaționale pentru industria serviciilor financiare. Platforma și serviciile sale sprijină administratorii de active, investitorii instituționali și alte organizații financiare în operațiuni de pe piețele de capital, comunicarea cu investitorii și clienții, gestionarea datelor, analiză, administrarea portofoliilor, procesele de reglementare și riscul operațional. Compania deservește și sectoare conexe, inclusiv finanțarea consumatorilor, asigurările și telecomunicațiile, ajutând organizațiile să coordoneze fluxuri complexe de informații, să îmbunătățească supravegherea și să gestioneze mai eficient procesele esențiale de afaceri.

Sales Associate, Financial Technology — Hong Kong Hybrid

Manage financial technology accounts and sales opportunities across Hong Kong, Korea, and Singapore. The role covers client relationships, renewals, platform sales, onboarding, and account support for trading firms and financial institutions.

Descriere

  • Manage and grow the existing customer portfolio across Hong Kong, Korea, and Singapore
  • Manage prospective and existing customers throughout the sales process
  • Partner closely with the Head of Greater China
  • Respond to daily customer inquiries and manage contract renewals
  • Collaborate with the regional sales head on new business and upselling opportunities
  • Carry out regular account servicing activities
  • Build relationships with banks, FCMs, corporations, and proprietary trading firms
  • Present the platform to prospective customers
  • Turn customer referrals into sales opportunities
  • Strengthen client relationships and identify account expansion opportunities
  • Develop a clear understanding of each client’s business and organization
  • Build relationships with decision-makers, client operations teams, and key users
  • Share relevant product and service information with customers
  • Maintain a regular presence at important customer sites
  • Keep account information current and align with customers on financial and strategic growth
  • Support software, market data, and order-execution solutions
  • Assist with billing when needed
  • Provide regular and as-needed on-site support to key accounts
  • Manage onboarding, software tutorials, issue resolution, account changes, customer communications, customer moves, new and add-on systems sales, value-added services, disconnections, and upgrades
  • Conduct regular check-in calls with inactive customers
  • Explain billing details and contract terms

Cerințe

  • Sales and relationship-management experience, preferably in financial technology across Hong Kong, Korea, and Singapore
  • Experience in futures and commodities; background with FCMs, trading software vendors, or futures or physical trading is advantageous
  • Professional proficiency in English and Chinese
  • Experience selling to and supporting customers in the financial markets industry
  • Strong customer service capabilities
  • Confident client-facing communication skills
  • Self-directed and able to work flexibly without close supervision
  • Excellent written and verbal communication skills
  • Innovative, proactive approach to work
  • Strong negotiation abilities
  • Willingness to travel as required
  • Excellent organization and problem-solving skills
  • Established networks in the commodities and futures sectors across Hong Kong, Korea, and Singapore

Beneficii

  • Collaborative, engaging, and inclusive work environment
  • Culture that supports authenticity and encourages associates to do their best work
  • International experience through collaboration with a diverse global team and service to multinational accounts
  • Training in platform presentations
  • Opportunities for career development

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