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Medibank
Medibank
1.001 – 5.000 Angajați
Asistență medicalăCălătoriiConsultanță
Medibank este un furnizor de servicii de sănătate și asigurări de sănătate, oferind acoperire pentru persoane fizice, studenți internaționali, vizitatori și clienți corporativi. Activitatea sa include servicii de asigurare și servicii axate pe sănătate, printr-o abordare orientată către comunitate, care îi ajută pe oameni să acceseze informații despre starea de bine, evenimente de sănătate și servicii conexe. De asemenea, Medibank își dezvoltă comunitatea de talente prin oportunități de carieră și interacțiuni cu potențiali angajați.
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Sales and Customer Service Consultant – Adelaide Hybrid

Support Medibank customers with health products and personalised service across Adelaide stores, phone, messaging, and community channels.

AUAustraliaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Connect local customers with Medibank products and services
  • Guide customers through their needs from start to finish with high-quality service
  • Resolve routine customer issues effectively
  • Assist customers in stores, by phone, in the community, and through messaging
  • Create personalised customer interactions
  • Own delivery against expected results
  • Respond to changing challenges while keeping customer needs central
  • Develop and maintain strong customer relationships
  • Work collaboratively while supporting colleagues

Cerințe

  • Apply relevant knowledge across messaging, face-to-face, and phone-based systems
  • Demonstrated strength in customer service
  • Ability to develop and retain a customer base
  • Self-directed and focused on achieving results
  • Thorough when presenting products and services
  • Highly attentive to interaction accuracy
  • Committed to safeguarding customer privacy
  • Effective and supportive team contributor
  • Open to testing ideas and helping peers
  • Comfortable working across several communication channels

Beneficii

  • Flexible work arrangements across stores, home, and community settings according to business needs
  • Opportunities to develop new skills
  • Defined career progression opportunities
  • Scope to contribute innovative ideas at Medibank
  • Supportive culture that prioritises employee well-being
  • Personal development opportunities
  • Health and wellbeing support
  • Inclusive workplace environment
  • Recruitment adjustments and alternative formats available

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