Trinity Health
Trinity Health
Trinity Health este un sistem mare de servicii medicale, fără scop lucrativ și bazat pe credință, care deservește comunități din 26 de state. Rețeaua sa oferă o gamă largă de servicii medicale și sprijină sănătatea pacienților și a comunității prin intermediul unei echipe de aproximativ 127.000 de colegi, inclusiv peste 38.300 de medici și specialiști clinici. Oportunitățile de carieră includ roluri clinice și non-clinice, precum și programe precum FirstChoice, care oferă plasamente pentru asistente și asistenți medicali în regim de nursing itinerant. Activitatea organizației este ghidată de misiunea sa bazată pe credință și de accentul pus pe îngrijirea accesibilă, centrată pe comunitate.

HR Shared Services Tier 1 Administrator, Employment Administration

Support Trinity Health’s employee records, onboarding, and Workday administration as an HR Shared Services Tier 1 Administrator. Resolve colleague inquiries, audit HRIS transactions, and maintain employment data.

Descriere

  • Provide administrative support and help colleagues navigate HR services and solutions.
  • Handle customer service, data entry, and the upkeep and organization of records.
  • Coordinate departmental processes and improve their preparation and workflow.
  • Create, implement, and maintain employment-related records.
  • Assist colleagues by phone and through case management.
  • Resolve inquiries at first contact while meeting service-level standards.
  • Log issues and case notes in case management systems.
  • Address HR questions about records, employment administration, HRIS platforms, and policy interpretation.
  • Spot opportunities to improve processes and help put changes into practice.
  • Manage HR records, including document review, PDF processing, unemployment questionnaires, and employment verifications.
  • Provide high-volume phone, case management, and Workday transaction support for hiring and onboarding.
  • Offer Tier 1 Workday technical assistance to candidates and Talent Acquisition partners.
  • Review HRIS transactions and resolve discrepancies with HR, Payroll, UKG, and Compensation teams.
  • Process union dues cards and update personal information in Workday.

Cerințe

  • Associate degree or equivalent experience.
  • At least one year of progressive experience in a high-volume customer support environment.
  • Proficiency with Adobe, Workday, UKG, Cisco, or comparable HRIS and contact center systems.
  • Experience in HR Shared Services, Talent Acquisition, recruitment, benefits, or onboarding is preferred.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • HR certification from an accredited organization.
  • Experience in a high-volume HR Shared Services environment, including employment or benefits administration.
  • Ability to travel to Trinity Health sites as needed, up to 25%.
  • Ability to meet the listed physical and mental requirements, including occasionally lifting up to 30 pounds without assistance.

Beneficii

  • Remote-based position.
  • Hybrid schedule averaging two days per month in the office.
  • Ongoing learning and development.
  • Equal opportunity employer.

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