Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.

Field Service Technician – Diebold Nixdorf – Remote, United States

Maintain and support Diebold Nixdorf banking and retail hardware and software across an assigned territory. Troubleshoot, repair, install, and configure customer systems while providing user training.

Descriere

  • Install, troubleshoot, and maintain product and component hardware and software, primarily at customer sites.
  • Conduct scheduled inspections, cleaning, minor repairs, and preventive maintenance throughout the assigned territory.
  • Verify product operation, resolve faults, and escalate issues in line with established procedures.
  • Coordinate service appointments and complete the required documentation.
  • Apply diagnostic tools to identify hardware and software failures.
  • Repair hardware components and adjust mechanical parts as needed.
  • Configure and install relevant software.
  • Replenish consumable supplies as instructed.
  • Install, relocate, add, modify, and remove hardware and software products.
  • Train customers in the use and operation of installed hardware and software.
  • Take part in training, KPI programs, and special projects.

Cerințe

  • Required education or equivalent professional experience.
  • One to two years of relevant field services experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver's license and driving record meeting Diebold Nixdorf fleet requirements.

Beneficii

  • Equal opportunity employment.
  • A workplace that values diversity.
  • On-the-job, classroom, and web-based training.

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