Diebold Nixdorf बैंकों, खुदरा विक्रेताओं और किराना कारोबारों के लिए प्रौद्योगिकी विकसित करता है, जिससे उन्हें ग्राहक अनुभवों और रोज़मर्रा के संचालन को आधुनिक बनाने में मदद मिलती है। इसके पोर्टफोलियो में स्केलेबल, एआई-सक्षम समाधान, सहायता प्लेटफ़ॉर्म और सेवाएँ शामिल हैं, जिन्हें वित्तीय सेवाओं और खुदरा क्षेत्र में बदलती मांगों के अनुरूप तैयार किया गया है। कंपनी अधिक कुशल और पर्यावरण के प्रति जागरूक प्रौद्योगिकी के माध्यम से स्थिरता और वित्तीय सेवाओं तक व्यापक पहुँच पर भी ज़ोर देती है।
Field Service Technician – Diebold Nixdorf – Remote, United States
Maintain and support Diebold Nixdorf banking and retail hardware and software across an assigned territory. Troubleshoot, repair, install, and configure customer systems while providing user training.
विवरण
- Install, troubleshoot, and maintain product and component hardware and software, primarily at customer sites.
- Conduct scheduled inspections, cleaning, minor repairs, and preventive maintenance throughout the assigned territory.
- Verify product operation, resolve faults, and escalate issues in line with established procedures.
- Coordinate service appointments and complete the required documentation.
- Apply diagnostic tools to identify hardware and software failures.
- Repair hardware components and adjust mechanical parts as needed.
- Configure and install relevant software.
- Replenish consumable supplies as instructed.
- Install, relocate, add, modify, and remove hardware and software products.
- Train customers in the use and operation of installed hardware and software.
- Take part in training, KPI programs, and special projects.
आवश्यकताएँ
- Required education or equivalent professional experience.
- One to two years of relevant field services experience, or an equivalent combination of education and experience.
- Strong written and verbal communication skills.
- A valid driver's license and driving record meeting Diebold Nixdorf fleet requirements.
लाभ
- Equal opportunity employment.
- A workplace that values diversity.
- On-the-job, classroom, and web-based training.