USANA Health Sciences este o companie internațională de vânzări directe cu sediul în Statele Unite, axată pe nutriție, stare de bine și îngrijire personală. Compania cercetează, produce și comercializează suplimente bazate pe cercetare științifică, produse de îngrijire personală și produse energizante prin unitatea sa înregistrată la Administrația pentru Alimente și Medicamente din SUA, în Salt Lake City, Utah. Activitatea sa acoperă cercetarea în domeniul nutriției, dezvoltarea produselor, producția și starea de bine, cu accent pe crearea unor produse concepute pentru a susține hrănirea celulară și sănătatea de zi cu zi.
Customer Experience and Brand Specialist — USANA Health Sciences, Mexico City Hybrid
Drive customer experience and brand initiatives for USANA Health Sciences’ health products in a hybrid Mexico City role. Lead campaigns, partnerships, communications, public relations, and junior digital media support.
Descriere
- Develop, implement, and track strategies and tools that improve the end-to-end customer experience and satisfaction metrics
- Contribute to product portfolio planning by assessing market trends and improving product positioning and performance
- Plan, deliver, and evaluate promotional campaigns and launch programs for new products and features
- Build and execute brand awareness programs that broaden market reach and reinforce brand equity
- Develop and oversee consistent internal and external communications across all channels
- Coordinate public relations activities, press releases, and media relationships
- Manage sponsorship portfolios, including identifying opportunities, negotiating agreements, and maintaining relationships with athletes, influencers, and brand ambassadors
- Use and improve business platforms, CRM systems, and other digital tools
- Mentor and supervise the daily operational activities of a Junior Digital Media Content team member
- Create PowerPoint and Canva presentations and Excel spreadsheets for data analysis
- Facilitate Brand Partner and internal meetings
Cerințe
- Bachelor’s degree in marketing, communications, business administration, or a related discipline
- At least three years of experience in customer experience, brand management, marketing, or product strategy
- Background supervising, mentoring, or leading junior employees or interns
- Professional spoken and written English proficiency
- Proficiency with office productivity and Adobe software
- Understanding of social media platforms and practices
- Experience coordinating events and logistics
- Knowledge of media, design, audiovisual, and production processes
- Strong communication, relationship management, problem-solving, and multitasking skills
Beneficii
- MacBook equipped with full Adobe and Office software suites
- iPhone with an extensive international travel data plan