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IFS
IFS
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConstrucțiiIndustria prelucrătoareLogistică
IFS dezvoltă software pentru întreprinderi destinat organizațiilor care activează în domenii precum industria aerospațială și apărarea, construcțiile și ingineria, energia și utilitățile, producția, serviciile, resursele și telecomunicațiile. Portofoliul său include gestionarea activelor întreprinderii, gestionarea serviciilor pe teren, planificarea resurselor întreprinderii și capabilități IFS.ai. Prin IFS Cloud, compania reunește aceste instrumente pentru a ajuta organizațiile să gestioneze ciclurile de viață ale activelor, să coordoneze operațiunile de service, să interacționeze cu clienții și să utilizeze datele operaționale pentru decizii mai bine fundamentate.
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Locurile de muncă ale companiei

Credit Control Specialist – Canada Remote

Manage customer portfolios, cash collections, payment disputes, and collection forecasts for IFS in a remote Canadian role. Work closely with finance and operational teams to improve payment outcomes.

CACanadaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăGeneral
ERP

Descriere

  • Own a portfolio of customer accounts and manage collections from invoice due date through resolution
  • Contact customers by email and phone to address overdue invoices
  • Record, monitor, and follow up on promised payments, including missed commitments
  • Escalate delinquent accounts in line with defined procedures and deadlines
  • Investigate, record, and resolve invoice and payment disputes
  • Work with Billing, Sales, Credit, and Operations to address the causes of delayed payment
  • Maintain accurate records of disputes, agreements, and resolutions in financial systems
  • Produce and update weekly forecasts for expected cash collections
  • Keep account notes, reason codes, and collection statuses current
  • Provide regional accounts receivable reviews with analysis of risks, obstacles, and expected payment timing
  • Discuss payment status and expectations directly with customers
  • Coordinate customer actions, escalations, and follow-up steps with internal stakeholders
  • Assist with authorized actions such as applying interest or suspending services
  • Adhere to global collections procedures, service-level agreements, documentation standards, and internal controls
  • Support continuous improvement work across the Collections function

Cerințe

  • At least three years of experience in accounts receivable, cash collections, or a related finance position
  • Demonstrated ability to manage a customer portfolio independently
  • Familiarity with ERP-based accounts receivable systems and structured collections procedures
  • Solid understanding of accounts receivable and cash collection practices
  • Ability to assess payment behavior and prioritize collection activity
  • Highly organized, detail-oriented, and consistent in following through
  • Strong written and verbal communication skills
  • Ability to collaborate effectively across functions in a fast-moving environment
  • Experience in a global, multi-entity, or B2B setting is preferred
  • Familiarity with dispute-heavy or project-based billing environments is preferred
  • Comfort using reporting tools, dashboards, or workflows supported by automation is preferred

Beneficii

  • Remote work opportunities
  • Hybrid work opportunities
  • Flexible working arrangements
  • An inclusive workplace environment
  • Opportunities to connect with colleagues, exchange ideas, and build professional relationships
  • A commitment to sustainability
  • The opportunity to work in a global and diverse environment

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